QA Tester, L&D Hub

🕒 June 30

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EY

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1989

🏥 Healthcare

⚖️ Legal

📣 Marketing

Healthcare • Legal • Marketing

EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.

📋 Description

• Act as the single point of contact for testing, QA, defect tracking and related reporting activities. • Plan, schedule and execute testing activities according to approved test plans, timelines and quality expectations. • Review requirements, test scenarios and test cases to ensure adequate coverage and alignment with project objectives. • Perform manual functional, regression, smoke and user acceptance testing as required for assigned deliverables. • Log, record, prioritize and monitor defects, ensuring timely closure before delivery to the client. • Analyze defects, identify trends, perform root cause analysis and support preventive actions. • Drive defect prevention activities across projects and measure the effectiveness of quality interventions. • Prepare and maintain testing status reports, defect dashboards, quality metrics and closure summaries. • Recommend and drive process improvements to enhance testing efficiency, quality outcomes and delivery readiness. • Coordinate with project teams, developers, business stakeholders and delivery teams to clarify issues and support timely resolution. • Ensure adherence to defined QA standards, documentation practices, reporting cadence and escalation protocols.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, eLearning, or a related discipline preferred. • Equivalent relevant QA/testing experience may also be considered. • 3 to 5 years of work experience in quality assurance, manual testing, measurement, reporting, analysis, defect prevention and continuous improvement. • Demonstrable experience in test planning, test execution, defect logging, defect tracking and closure management. • Experience working in an eLearning organization or similar digital learning/content delivery environment will be beneficial. • QA/testing certification such as ISTQB Foundation Level or equivalent will be an advantage, but is not mandatory. • Strong understanding of manual testing principles, QA lifecycle, test planning, test execution and defect management. • Ability to analyze requirements, identify test scenarios, document test cases and validate expected outcomes. • Experience with defect logging, tracking, prioritization, reporting and closure management. • Strong analytical skills with ability to perform defect analysis, root cause analysis and prevention activities. • Ability to prepare clear QA reports, quality metrics, testing summaries and management updates. • Excellent written and verbal communication skills, with the ability to communicate across teams and various levels of management. • Strong attention to detail, ownership, documentation discipline and commitment to quality delivery. • Ability to collaborate with organizational QA teams and customize processes for project or business needs. • Working knowledge of Microsoft 365 tools, especially Excel, Word, PowerPoint, Outlook and SharePoint for reporting and documentation.

🏖️ Benefits

• Competitive salary