IT Solutions Project Manager

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F12

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🔒 Cybersecurity

🤝 B2B

💼 Consulting

Cybersecurity • B2B • Consulting

F12 is a Canadian IT services and cybersecurity company that provides managed IT, managed security, cloud, and consulting solutions to businesses across Canada. F12 offers services including managed detection and response (MDR), managed security services (MSSP), penetration testing, phishing prevention training, dark web monitoring, vulnerability management, endpoint protection, identity and access management, and professional security awareness training. They also provide managed IT/MSP offerings such as device-as-a-service (DaaS), fully managed IT subscriptions, co-managed IT, IT service management (ITSM), on-site support, cloud services (Azure cost management, IaaS, Microsoft Cloud, sovereign cloud), disaster recovery, data centre services, cloud & data migration, and IT consulting like vCIO, IT strategy, governance/risk/compliance assessments, and Microsoft Copilot AI assessments. Founded over 30 years ago by Alex Webb, F12 emphasizes built-in cybersecurity, predictable pricing, and industry-focused IT for finance, healthcare, professional services, manufacturing, and other Canadian verticals, with locations across multiple provinces.

📋 Description

• Oversee multiple client engagements and deliver high-quality results across a portfolio of projects • Drive projects from initiation through completion, defining and achieving scope, timelines, and outcomes • Spend approximately 90% of time directly managing projects • Communicate with internal and external stakeholders to ensure customer commitments are met • Consult with clients/prospects, vendors, and internal personnel to validate estimates, coordinate operations, and resolve issues • Follow project management governance and control best practices • Prepare Project Plans covering resources, timeframes, and budgets • Report project status and variances • Track project progress against goals, objectives, budgets, and timelines • Create action plans to meet objectives, budget, and schedule • Implement change management processes and assess impacts of change requests on schedule, quality, and risks • Develop communications strategies to keep stakeholders informed of progress, updates, and risks • Support pricing and proposal stakeholders with standards of work, specifications, and service effort/cost estimates • Ensure delivery aligns with client expectations and company commitments • Report delivery results regarding CSAT, profitability, and next-step opportunities • Apply best practices as a subject matter expert • Identify technical solutions that improve business performance and ensure requirements are met • Cultivate effective stakeholder relationships

🎯 Requirements

• Minimum 5–7 years of project leadership and industry experience, with a track record managing deliverables for business and financial results • 5+ years of successful project management initiatives in a business integration role/capacity • Education and/or experience equivalent to an undergraduate degree or higher in a technical field • Experience with a vendor or project service delivery organization preferred • Solid understanding of Microsoft 365 Platform and Cloud solutions • Strong working knowledge of Microsoft technologies, including Modern Workplace and cloud-based solutions • PMP nice to have • Financial acumen regarding budgets, forecasting, and risk/cost controls • Experience managing and monitoring performance metrics across business units and project portfolios • Exceptional management capability and oral, written communication, and presentation skills • Success delivering results on time and on budget • Ability to influence business and functional teams • Ability to work under tight timelines in a dynamic, fast-paced environment • Willingness to travel as required and work outside normal business hours • Independent self-starter with collaborative working style, strong work ethic, and flexibility across responsibilities