Customer Service

Job not on LinkedIn

🕒 3 days ago

⛷️ Utah – Remote

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💵 $12 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 6%

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Logo of Faithful Financial

Faithful Financial

1 - 10 employees

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

Faithful Financial is a provider of expert call center and customer experience solutions, offering agent portal access and staffed support to help businesses manage inbound and outbound customer communications. The company emphasizes enhancing overall customer experience through a dedicated support team, and maintains a physical office with business hours and contact channels for clients.

📋 Description

• Receive inbound customer calls • Answer questions and resolve concerns • Assist with accounts, reservations, or transactions • Coordinate roadside or service requests • Enter accurate notes into client systems • Move between multiple computer applications • Provide calm, professional, solution-focused support • Select or explore client programs aligned with professional strengths and scheduling needs

🎯 Requirements

• High school diploma or GED • Strong communication and customer-service skills • Quiet, distraction-free home workspace • Reliable high-speed internet • Compatible Windows 11 computer • Program-specific equipment may be required before servicing • Must meet applicable state, equipment, background, and client requirements • 1099 independent-contractor status • Availability, skills, location, equipment, and program eligibility may affect client-program options

🏖️ Benefits

• Flexible schedules varying by client • Extensive servicing hours available in some programs • Opportunity to choose from multiple client programs • Opportunity to explore different industries and customer-support programs • Competitive contract rates • Potential for additional earning opportunities on select programs

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