Technical Training Facilitator

🕒 September 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 12%

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Faria Education Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

📚 Education

Education

Faria Education Group is a global leader in international education systems and services, empowering over 10,000 schools and 4 million students in 155 countries. They provide a comprehensive suite of solutions for curriculum management, teaching and learning, admissions, school-to-home communication, online courses, and professional development. Their flagship products include ManageBac, OpenApply, Atlas, and SchoolsBuddy, which are designed to streamline and enhance educational excellence. Faria Education Group is committed to innovation and excellence, offering integrated support to improve the educational experience for learners, educators, and families worldwide.

📋 Description

• Lead live, virtual-first technical training across three core software products • Deliver interactive workshops to client schools, spending approximately 85% of time facilitating sessions • Use an "I do, we do, you do" approach to provide hands-on learning • Adapt pacing, delivery, and core training materials based on real-time audience feedback and dynamics • Provide targeted post-session follow-ups, resources, recaps, and next steps • Identify opportunities for client schools to benefit from additional products, services, or professional learning • Transform insights from live sessions into self-serve, self-paced asynchronous courses • Partner with regional peers and the broader Educational Services team to align training with client learning journeys • Support participants in progressing toward deeper platform adoption and professional learning offerings

🎯 Requirements

• Proven experience facilitating live workshops and interactive training in a virtual environment • Strong instinct for interactive teaching using an "I do, we do, you do" approach • High virtual presence and active listening skills, with ability to adjust pace based on audience feedback and dynamics • Ability to quickly master three core software products and translate features into practical workflows • Calmness and adaptability under pressure when navigating technical hiccups or unexpected questions • Detail-oriented follow-through to transform session notes into tailored client recaps and next steps • Ability to translate live training experiences into self-paced asynchronous course content • Willingness to travel occasionally for onsite client sessions or company events, approximately 10–20% annually • Experience delivering software or professional training within K-12 or international school environments (desirable) • Familiarity with additional product areas or educational tech ecosystems (desirable) • Experience building or editing content on Learning Management Systems (LMS) or asynchronous learning platforms such as Thinkific (desirable) • Proficiency in an additional language relevant to the region (desirable)

🏖️ Benefits

• Performance bonuses based on KPIs • Monthly Health & Wellness Allowance • Team socials • Support with qualification studies • Professional Development opportunities • Unlimited book budget • Occasional travel for onsite client sessions or company events

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