Solutions Consultant

Job not on LinkedIn

🕒 September 3

🏄 California, Connecticut, +4 more states – Remote

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💵 $140k - $165k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 7%

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Logo of Faro Health Inc.

Faro Health Inc.

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $20M Series A on 2023-02

Healthcare • Consulting • Logistics

Faro Health Inc. is a company that specializes in streamlining and optimizing the development of clinical trial protocols using its AI-enabled software platform. The company's solutions are focused on enhancing the efficiency, consistency, and quality of clinical trials by providing tools for data-driven protocol design and seamless collaboration. Faro Health's platform also aims to reduce patient burden, trial risk, and costs, while increasing the speed of clinical research progress. Through their Study Designer tool and generative AI Co-Author, Faro Health enables research teams to create and implement complex clinical trials more effectively.

📋 Description

• Collaborate with sales and leadership to shape Faro’s pre-sales playbook, including discovery processes, demo frameworks, evaluation workflows, and sales handoff standards • Develop reusable assets such as demo scripts, objection handling guides, technical FAQs, and competitive positioning • Collaborate across product, marketing, and customer strategy from first conversation through onboarding • Jointly lead discovery conversations uncovering clinical, operational, and strategic challenges • Design and deliver tailored demonstrations connecting Faro’s platform capabilities to client outcomes • Complete RFI responses and evaluations across complex, multi-stakeholder buying organizations with sales • Contribute to customer proposals • Build and maintain tailored demo environments and collateral • Earn the trust of clinical development and operations leaders, innovation stakeholders, and IT evaluators • Shape account strategy and align Faro’s value proposition to each client’s context • Identify and nurture technical champions within client organizations • Translate evaluation feedback into product, marketing, and strategic insight • Handle integration and product questions with technical product managers and implementation services professionals • Support security and compliance reviews • Quantify business impact through ROI analysis and business case development

🎯 Requirements

• 7+ years in a Solutions Consultant, Sales Engineer, or Pre-Sales role within enterprise SaaS, or comparable experience in a management consulting role • Meaningful exposure to life sciences, biotech, or pharmaceutical clients • Ability to lead complex evaluations across large, matrixed organizations with extended buying cycles • Exceptional discovery skills • Outstanding communication across all levels • Builder mindset; ability to create structure where none exists and thrive in ownership-oriented environments • Willingness to travel as required for client engagements • Familiarity with clinical trial design, protocol development, or clinical operations workflows • Technical or data analytics background, comfort with deeply technical conversations and/or desire to learn deep technical details to serve as an additional platform SME • Experience with the Veeva and/or Medidata ecosystem or comparable enterprise life sciences platforms • Background selling or implementing AI-powered platforms in life sciences • Prior experience at a high-growth technology company

🏖️ Benefits

• Competitive compensation • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic) • Short Term and Long Term Disability • Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed) • Training & Development Reimbursement • Flexible working hours • Remote-friendly ways of working • Remote employees work from home • Peer-to-peer bonus program • Company/department outings and events • Stock Option Plan • HQ On-Premises Amenities; gym, restaurants tenant discount, Padel Nine • Periodic travel for in-person collaboration and team events

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