Forward Deployed Engineer II

🕒 April 2

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Federato

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

💰 $15M Series A on 2022-09

Artificial Intelligence • Insurance

Federato is an innovative company that provides an AI-driven platform designed to transform underwriting processes for insurance companies. Their platform, known as RiskOps, helps insurers achieve profitable underwriting growth by automating submission triage, offering real-time decision support, and consolidating multiple systems into a single, efficient workflow. Federato's solutions are tailored for carriers, MGAs (Managing General Agents), and mutual insurance companies, offering them improved visibility, efficiency, and the ability to prioritize high-value accounts. With features like seamless rating interfaces and efficient submission portals, Federato aids insurers in streamlining their operations and enhancing their underwriting capabilities using advanced technology.

📋 Description

• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling. • Lead execution and delivery of complex customer implementations. • Estimate timelines, identify implementation risks, and adjust plans as needed. • Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows. • Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments. • Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations. • Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency. • Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.

🎯 Requirements

• B.S. in Computer Science or a related technical discipline, or equivalent experience • 3-5+ years of software engineering, systems engineering, or technical product/program management experience • Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains. • Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables. • Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately. • Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.

🏖️ Benefits

• Total compensation package includes stock options • Additional perks included