Manager, Forward Deployed Engineering

🕒 January 23

🇺🇸 United States – Remote

💵 $200k - $230k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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Federato

11 - 50 employees

🤖 Artificial Intelligence

💰 $15M Series A on 2022-09

Artificial Intelligence • Insurance

Federato is an innovative company that provides an AI-driven platform designed to transform underwriting processes for insurance companies. Their platform, known as RiskOps, helps insurers achieve profitable underwriting growth by automating submission triage, offering real-time decision support, and consolidating multiple systems into a single, efficient workflow. Federato's solutions are tailored for carriers, MGAs (Managing General Agents), and mutual insurance companies, offering them improved visibility, efficiency, and the ability to prioritize high-value accounts. With features like seamless rating interfaces and efficient submission portals, Federato aids insurers in streamlining their operations and enhancing their underwriting capabilities using advanced technology.

📋 Description

• Lead and coach a pod of Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs). • Own the technical delivery and implementation timelines for multiple customer accounts. • Understand implementation mechanics and configuration best practices. • Connect technical delivery outcomes to business milestones. • Serve as the "voice of the field" for Product and Engineering leaders. • Drive internal retrospectives and process improvements.

🎯 Requirements

• B.S. in Computer Science, Systems Engineering, or equivalent experience • 6+ years of professional experience, with at least 1–2 years in a formal leadership or "player-coach" capacity within a SaaS delivery or FDE environment. • Familiarity with the complexities of B2B SaaS implementations. • Experience in fintech, insurance, or underwriting software is a significant plus. • Proven ability to lead high-stakes customer calls and set the tone in the room. • Comfortable with SQL and Javascript. • You don’t just identify blockers; you navigate around them.

🏖️ Benefits

• Total compensation package does include stock options, benefits and additional perks.

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