Senior IT Engineer, IAM – Platform Management

🕒 5 days ago

🇺🇸 United States – Remote

💵 $124.5k - $146.5k / year

⏰ Full Time

🟠 Senior

💻 IT Support

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Fetch Rewards

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Debt Financing on 2022-04

Consulting • Food & Beverage • Logistics

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

📋 Description

• Own identity and access management as a full-time discipline, including SSO, entitlement governance, and access automation • Own Atlassian/Jira/Confluence platform administration, including the ITDESK project • Identify, propose, and implement improvements • Proactively address platform and identity risk through architecture and automation • Configure and administer Okta SSO, MFA policy, and lifecycle workflows • Design and run periodic access reviews and remediate stale or excess access • Govern contractor and non-employee access, including time-bound access, approval workflows, and offboarding enforcement • Integrate and manage third-party application SSO connections and troubleshoot identity issues • Maintain security compliance for identity systems with Information Security • Build and maintain automated provisioning, deprovisioning, and access-review workflows • Investigate and close automation gaps • Configure Jira projects, workflows, permission schemes, and automation rules • Administer Confluence spaces, permissions, and documentation standards • Support Bitbucket configuration and access where applicable • Evaluate and recommend tooling, integrations, and automation for identity governance and platform scalability • Maintain technical documentation for audit, onboarding, and incident response • Partner with Information Security and the Manager of IT Operations on risk, prioritization, escalation, and coordination • Serve as technical point of contact for identity and Atlassian platform questions • Drive recurring manual work toward automation or self-service

🎯 Requirements

• 5+ years in IT engineering or systems administration with a concentration in identity and access management and/or SaaS platform administration • Direct hands-on experience administering Okta in a production environment, including SSO, MFA, and lifecycle automation • Direct experience administering Atlassian tools (Jira, Confluence) at organizational scale, including workflow and permission design • Working knowledge of SAML/SSO concepts and access governance practices • Familiarity with scripting, automation tooling, and API/webhook-based integrations • Strong documentation habits and ability to work independently on platform architecture decisions • Preferred: experience remediating identity-related security incidents or entitlement misconfigurations • Preferred: experience with JumpCloud, Google Workspace admin, or AWS IAM • Preferred: experience designing access review or automated deprovisioning programs • Preferred: B.S. in Computer Science, Information Systems, or equivalent experience • Preferred: relevant certifications such as Okta Certified Administrator or Atlassian certifications

🏖️ Benefits

• Equity for full-time employees • 401(k) match dollar for dollar, up to 4% of eligible pay • Comprehensive medical, dental, and vision plans, including pets • $10,000 per year in education reimbursement • Employee Resource Groups • Flexible PTO • 9 paid holidays • Year-end week-long break • 14 weeks of fully paid parental leave • 6 additional weeks of paid childbirth recovery leave for birthing parents • Flexible return-to-work schedule • One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members • Fully remote work from anywhere in the US for US-based roles • Hardware and software provided for home working

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