Senior Strategic Account Manager – Mortgage Banking

🕒 5 days ago

🇺🇸 United States – Remote

💵 $132.3k - $207.9k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Manage and develop a territory of top US mortgage lenders • Drive adoption and performance of FICO’s direct license program • Promote adoption of FICO Score 10T, UltraFICO, and FICO Score Simulator • Maintain pipeline hygiene and deliver accurate account forecasts to sales leadership • Outline account risks, compelling events, and targeted expansion strategies • Develop coaches and champions across client enterprises by articulating the value of FICO analytics • Provide customer feedback and market insights to inform product development • Conduct executive-level presentations and client consultations demonstrating ROI and competitive advantages • Develop account plans to maximize revenue and identify cross-sell/upsell initiatives • Lead onboarding for new mortgage originators, establish success metrics, and monitor adoption • Leverage FICO experts across mortgage credit risk, GSE credit score requirements, investor buy guides, and origination operations • Conduct regular business reviews and communicate material changes to internal teams • Identify revenue growth opportunities based on lender volumes, market position, strategic initiatives, and contractual levers • Serve as escalation point for technical issues and service delivery concerns • Support change management initiatives and showcase new product features • Capture client requests for product roadmap development • Attend industry networking events and trade shows • Track market trends, competitor activities, and industry regulations • Identify opportunities for FICO scores across the mortgage origination cycle and present findings to clients • Stay current on mortgage regulations, products, and best practices through ongoing education

🎯 Requirements

• Strong record of successful B2B sales experience selling into the mortgage origination ecosystem, including mortgage technology, mortgage insurance, investors, or correspondent lending • Proven hunter who wins new business, wins back lost accounts, and defends market share against competitors • Experience using strategic account plans and cross-sell/upsell to drive revenue growth in a matrixed sales environment • Ability to engage and influence senior leaders, including C-suite, capital markets, secondary marketing, credit risk, and technology leaders at mortgage lenders • Success building C-level relationships and managing complex, matrixed accounts to identify stakeholders and close deals • Executive presence and successful track record persuading senior mortgage leaders and shaping conversations at industry conferences • Ability to travel approximately 25%–35% for partner meetings, industry conferences, and strategic planning sessions

🏖️ Benefits

• Inclusive culture reflecting core values • Professional development and valuable learning experiences • Competitive compensation, benefits and rewards programs • Work/life balance • Employee resource groups • Social events • Support to develop skills and grow your career • Equal employment and advancement opportunities

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