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Licensed Partnerships Account Manager

🕒 October 20

🇺🇸 United States – Remote

💵 $96.4k - $144.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Figure's careers page, not through a job board

First seen by Remote Rocketship October 20

Still open on Figure's site. Checked 49 minutes ago.

Logo of Figure

Figure

501 - 1000 employees

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Figure is transforming the trillion-dollar financial services industry using blockchain technology. Founded in 2018 by technology entrepreneur Mike Cagney, Figure has established itself as a groundbreaking player in the fintech space with a focus on home equity products, consumer lending, and asset management. Leveraging the Provenance Blockchain, Figure delivers innovative solutions for loan origination, equity management, and financial transactions, aiming to provide speed, efficiency, and savings for both consumers and institutions. It stands out as one of the few unicorns in the financial technology sector.

📋 Description

• Manage relationships with key private-label lending partners across mortgage, banking, and fintech • Track and interpret performance metrics to identify trends, opportunities, and risks • Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs • Guide partners through integration, implementation, and ongoing adoption initiatives • Lead QBRs and partner discussions that clearly tie goals to measurable outcomes • Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations • Support escalations and coordinate with internal teams to drive resolutions • Identify opportunities to increase engagement, expand use cases, and grow revenue • Maintain strong CRM hygiene, operational consistency, and clear partner documentation • Represent partnerships at events and leverage industry touchpoints to strengthen relationships

🎯 Requirements

• 3+ years of experience in enterprise customer success, relationship management, or account management • High technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows • Strong written and verbal communication, presentation skills, and relationship-building ability • Solutions-oriented mindset with the ability to translate data into actionable insights • Proven success achieving and exceeding performance targets • Strong organizational skills with excellent attention to detail • Comfort working in a fast-paced, evolving environment with multiple priorities • Operational rigor with strong CRM discipline and dependable follow-through • Ability to travel up to 15% • Plus: experience in mortgage, blockchain, and/or fintech environments • Adhere to all company security policies and data handling procedures • Complete mandatory security awareness training within required timeframes • Promptly report any suspected security incidents or suspicious activity to the Security team • Must verify identity and eligibility to work in the United States • Figure will not sponsor work visas for this position

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans • Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits • Employer-paid life and disability insurance • 11 observed holidays and PTO plan • Up to 12 weeks of paid family leave • Continuing education reimbursement • 30% variable compensation • Company equity in the form of RSUs

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