eCommerce Requirements Analyst

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🕒 July 20

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.

📋 Description

• Translate business initiatives into epics, features, and user stories • Write detailed, development-ready acceptance criteria • Document business rules, functional requirements, risks, and success metrics • Map customer journeys and operational workflows to identify improvements • Partner with Product, Engineering, UX, and business stakeholders • Support intake and prioritization by assessing impact and value • Ensure teams receive complete, actionable requirements

🎯 Requirements

• 5+ years’ experience as a Business Analyst or Requirements Analyst • Direct experience supporting B2B or B2C eCommerce platforms • Strong understanding of: Product detail pages, Search and navigation, Cart, checkout, and quoting flows, Inventory visibility, Order lifecycle, Account dashboards and self-service features • Proven experience writing: Epics, Features, User stories, Acceptance criteria • Ability to translate business needs into structured, development-ready requirements • Strong ability to map customer journeys and operational workflows • Experience identifying pain points and recommending improvements • Experience working in Agile/Scrum environments • Proven ability to act as liaison between business and engineering teams

🏖️ Benefits

• options for healthcare coverage • 401(k) • tuition reimbursement • vacation • sick • holiday pay

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