Escrow Servicing Operations Specialist

🕒 October 15

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $18 - $24 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Process escrow servicing functions throughout the loan lifecycle, from loan acquisition through ongoing servicing and servicing transfers • Monitor service delivery, productivity, and quality standards for tax, insurance, and insurance claims • Process escrow-related documents and disbursements accurately and timely • Research exceptions and process off-cycle requests • Perform general escrow account maintenance and escrow analyses • Research and respond to internal customer requests and inquiries • Resolve issues and determine whether additional loans may be impacted • Ensure compliance with applicable regulatory and legal requirements, including investor and state guidelines • Process and monitor departmental reporting requirements and workflows • Complete reports and assigned work accurately and on time • Perform basic mathematical calculations related to escrow servicing • Maintain accurate accounting of escrow disbursements • Conduct quality reviews, including insurance and tax document reviews and verification of information provided by tax assessors and other applicable sources

🎯 Requirements

• 1+ years of experience working in a mortgage environment, preferably Mortgage Loan Servicing • Bachelor's degree preferred • Ability to process escrow servicing functions throughout the loan lifecycle • Ability to monitor service delivery, productivity, and quality standards for tax, insurance, and insurance claims • Ability to process escrow-related documents and disbursements accurately and timely • Ability to research exceptions and process off-cycle requests • Ability to perform general escrow account maintenance and escrow analyses • Ability to evaluate relevant factors, resolve issues, and determine whether additional loans may be impacted • Knowledge of applicable regulatory and legal requirements, including investor and state guidelines • Ability to process and monitor departmental reporting requirements and workflows • Basic mathematical calculation skills related to escrow servicing • Ability to maintain accurate accounting of escrow disbursements • Ability to conduct quality reviews of insurance and tax documents and verify information from tax assessors and other applicable sources

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive, authentic, people-first workplace culture