Lead Title Coordinator

🕒 September 4

🌵 Arizona, California, +8 more states – Remote

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💵 $26 - $35 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Coordinate resolution and completion of the title process with multiple parties • Monitor and track workflow from searchers and contractors • Coordinate multi-site project intake and transaction management • Review and validate data accuracy within title orders • Verify file completeness, obtain outstanding title documents, and approve completed files • Perform special projects • Assist with title production support services, process coordination, and escrow/title support • Support escrow offices and customers, including clearing commitment requirements and exceptions • Search, examine, interpret, and resolve issues involving real estate documents • Act as a senior team member and resolve escalated issues • Train less experienced team members on customer responses and information resources • Manage and monitor production pipelines and workflows • Identify and implement procedure, workflow, documentation, and process-efficiency improvements • Communicate policy and procedure changes through training and document updates • Serve as a subject matter expert and create resolutions using experience, best practices, and judgment • Assist in scheduling and coordinating team activities • Provide input into hiring and performance appraisals • Troubleshoot complex problems and guide others toward solutions

🎯 Requirements

• High School diploma or equivalent; some college preferred • 4+ years directly related experience • Demonstrated leadership capabilities • Strong MS Office skill set • Excellent verbal/written communication skills • Ability to maintain professionalism and a positive service attitude at all times • Strong detail orientation • Leadership, organizational, and problem-solving skills • Confidence, sound judgment, and independent decision-making skills • Ability to understand and execute policy and procedures • Ability to establish effective working relationships at the work group level • Ability to drive enhancements to department processes and procedures through regular recommendations

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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