Senior Business Systems Analyst

🕒 August 5

🏄 California – Remote

🏄 California – Remote

💵 $85k - $113.3k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Serve as the strategic liaison between Product Management, Engineering, Operations, Customer Support, and business stakeholders • Translate business needs into well-defined business and functional requirements • Partner with cross-functional teams to define requirements, analyze business processes, and drive continuous improvement • Support software product delivery through business analysis, requirements definition, and solution validation • Participate in backlog refinement, sprint planning, requirements clarification, and release readiness activities • Analyze customer feedback, support trends, and enhancement requests to identify business needs and recommend product improvements • Leverage operational and product metrics to support decision-making and recommend continuous improvements • Lead collaboration across Product Management, Engineering, Quality Assurance, Customer Support, Operations, and business stakeholders • Document and refine user stories, acceptance criteria, process flows, functional specifications, and business documentation • Ensure business requirements remain traceable throughout the software development lifecycle • Support requirements analysis, solution design, release planning, launch support, Early Life Support, and ongoing product enhancements • Participate in User Acceptance Testing, validate completed functionality, and ensure solutions align with documented requirements

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or related field; equivalent work experience considered • 5+ years supporting software delivery, product development, or business systems analysis • Experience working within Agile software development teams • Experience facilitating requirements workshops and stakeholder interviews • Experience documenting and refining user stories, acceptance criteria, and functional specifications • Experience supporting software releases, production support, and post-release stabilization activities • Experience with Jira or Azure DevOps • Experience with Confluence • Experience with Visio or Lucidchart • SQL querying and relational database concepts • Knowledge of RESTful APIs, JSON, and system integration concepts • Experience with Power BI, Tableau, or DOMO • Ability to manage multiple priorities in a fast-paced Agile product environment • Strong analytical, critical thinking, and problem-solving skills • Excellent written and verbal communication skills • Strong facilitation and stakeholder management skills • Ability to work independently and collaborate within cross-functional product teams

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment