Project Manager, Customer Success

🕒 September 18

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flagler Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Healthcare • Artificial Intelligence • Healthcare Insurance

Flagler Health is an innovative health technology company that empowers healthcare providers by leveraging artificial intelligence to enhance clinical and back-office operations. Their AI solutions, such as the AI Triaging Engine, streamline patient care processes, improve patient outcomes, and ensure efficient scheduling. Flagler Health focuses on optimizing the healthcare experience through data-driven insights, chronic care management, and remote monitoring, ultimately enabling providers to offer more personalized care to their patients.

📋 Description

• Rank incoming requests by impact, dependencies, and launch dates, deciding team priorities • Carry each clinic from first call to fully live, steering the technical work throughout • Break project scope into schedules with clear owners and dates • Keep engineering, product, and clinics aligned with clean handoffs • Surface risks early and escalate before deadlines slip • Provide internal teams and clinics with clear launch-status updates • Improve the implementation playbook and route recurring product gaps to engineering

🎯 Requirements

• 3-6 years running technical or implementation projects, with complex ones shipped on schedule • Fluency with APIs, data models, and integrations sufficient to reason about how systems connect • Clear communication with engineers and non-engineers alike • Sound triage judgment: what to do now, what to defer, what to escalate • Ability to stay steady across multiple simultaneous launches • Healthcare data or health-tech background (bonus) • Hands-on experience with EHRs or other clinical systems (bonus) • Experience building at a startup or high-growth company (bonus) • Must be currently authorized to work in the United States or Canada • Must not require a visa now or in the future to continue working in the United States or Canada