Business Banking Specialist

🕒 September 11

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $28 - $47 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flagstar Bank

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Flagstar Bank is a diversified commercial bank focused on building relationships to help clients on their financial journeys, whether for personal or business needs. The bank offers a wide range of financial services including personal and business banking, loans, mortgages, wealth management, and investment services. Flagstar is committed to community involvement and meeting the banking needs of diverse neighborhoods, including low- and moderate-income areas, while promoting diversity, equity, and inclusion within its operations.

📋 Description

• Lead end-to-end client onboarding for newly acquired business banking relationships • Coordinate account opening documentation, KYC/BSA requirements, and system setup • Serve as the primary contact for new clients during onboarding • Provide day-to-day operational support for assigned business banking clients • Manage account maintenance, online banking support, and product inquiries • Communicate account updates, product enhancements, and service changes • Identify and escalate complex client issues and potential attrition risks • Prepare, collect, and review documentation for account openings, credit facilities, and compliance requirements • Maintain client files and records according to bank policies and regulatory standards • Support annual reviews by gathering financial statements, insurance certificates, and other documentation • Coordinate with Credit Administration, Legal, Operations, Treasury Management, Payments, and other internal teams • Support the Business Development Officer and Relationship Manager with research, client materials, and meeting coordination • Maintain accurate CRM records, notes, and activity logs • Assist with pipeline tracking, reporting, client event coordination, and communication campaigns • Identify cross-sell opportunities and generate referrals to internal partners • Support client retention through proactive outreach and high service quality • Identify and escalate fraud, compliance, and operational risks • Perform special projects and additional duties as required • Use independent judgment and discretion to make decisions and resolve problems

🎯 Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent required • 4+ years of experience in banking, financial services, or a client-facing support role • Ability to manage multiple priorities and deliver high-quality service in a fast-paced environment • Strong written and verbal communication skills • Proficiency with banking systems, CRM platforms, and Microsoft Office Suite • Detail-oriented with strong organizational and follow-through skills • Some travel may be required for periodic team collaboration sessions and client-facing activities • Must adhere to bank policies, procedures, regulatory requirements, and applicable federal, state, and local laws • Must complete required compliance training and maintain up-to-date knowledge of applicable regulations

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Comprehensive leave program • Variable incentives, bonuses, commissions, or other awards may be included in total compensation • Periodic team collaboration sessions and client-facing activities may involve travel