Support Agent

Job not on LinkedIn

🕒 March 24

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

💝 Customer Support

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Logo of Flashy

Flashy

11 - 50 employees

Founded 2021

📣 Marketing

💼 Consulting

📦 Logistics

Marketing • Consulting • Logistics

Flashy is an AI-powered content operations platform for brands, marketers, agencies, and creative teams that centralizes creation, editing, management, and multi-platform publishing of visual assets. It offers AI search, auto-tagging, generative and one-click image/video editing (background removal, object removal, generative fill), asset organization, team collaboration and workflow tools, scheduling and direct social publishing, analytics, and even instant booking of vetted photographers and videographers. Flashy positions itself as an all-in-one SaaS content OS to speed production, maintain brand consistency, and scale content operations across markets and channels.

📋 Description

• Respond in a respectable manner to support tickets. • Relay troubleshooting procedures to clients in need of assistance. • Install and configure plugins for clients. • Collaborate with other departments to spot trends in customer needs.

🎯 Requirements

• 16 years of age or older • A friendly, optimistic, and energetic attitude • A customer-first mindset • The willingness to learn and not be afraid to ask for help • Experience with one or more of our services • The ability to communicate effectively

🏖️ Benefits

• Competitive pay • Flexible schedule • Development opportunities • Team collaboration • Discounted services

Apply Now

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