Product Quality Owner – Payments

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Flinks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

💳 Fintech

Consulting • Logistics • Fintech

Flinks is a company that provides financial data infrastructure to power innovation in the financial sector. It enables users to safely connect their bank accounts and transform raw transaction data into actionable insights, supporting open banking programs. Its solutions optimize loan underwriting, enhance digital banking, facilitate payments, and enable wealth management. By leveraging its extensive network of third-party applications, Flinks helps financial institutions innovate and build the financial systems of the future, serving the needs of fintech, wealth management, and traditional banking industries.

📋 Description

• Own and prioritize the Payments backlog, including bugs, risks, and improvements • Write clear product requirements and acceptance criteria • Own the quality gate, including test strategy, regression testing, and release sign-off • Monitor production health through payment and settlement alerts, incident follow-up, and root-cause actions • Guide new bank and fintech clients through standard Payments integrations with Architects, Developers, and Implementation Managers • Keep public documentation, runbooks, and test cases accurate and up to date • Maintain due-diligence materials requested by banks, including SLAs, security answers, and test evidence • Act as a trusted point of contact for Payments clients on quality, releases, and incidents • Collaborate daily with Product, Engineering, Implementation, and Client teams

🎯 Requirements

• At least 5 years in product quality or product ownership, ideally in SaaS • Knowledge of payment rails, fund flows, settlement, and reversals • Experience owning releases for production systems where errors cost money • Ability to identify patterns in recurring defects and address root causes • Ability to manage multiple priorities and determine urgency • Ability to explain technical topics clearly to engineers, clients, and leadership • Comfortable leading all Scrum ceremonies • Experience with banks or regulated financial services (FINTRAC, AML, OSFI) is a plus • Familiarity with APIs, automated testing, and observability tools is a plus

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