Chief of Staff

Job not on LinkedIn

🕒 September 4

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Healthcare • Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Serve as a thought partner to the CEO on scenario modeling, resource allocation, and growth • Maintain decision-making based on patient care, employee experience, and financial sustainability • Prepare analyses and materials for leadership team decisions • Own supply-and-demand forecasting across patient demand, staffing, clinical capacity, geography, payer, and service type • Identify capacity constraints or excess capacity and recommend interventions • Establish a planning cadence for reviewing forecasts, assumptions, and decisions • Lead the effort to reduce the gap between delivered services and reimbursed services • Analyze discounted, unreimbursed, or nonpayment-risk services and identify root causes • Partner with clinical, revenue cycle, contracting, growth, product, and operations teams • Develop annual budgets, rolling forecasts, and longer-term financial plans with the CEO and fractional CFO • Help department leaders understand budgets and financial implications • Monitor actual performance against budget and forecast, investigate variances, and recommend adjustments • Support scenario planning for hiring, growth, payer or geographic expansion, service changes, and strategic investments • Translate company goals into KPIs covering clinical quality, patient access, engagement, operational performance, growth, and financial health • Own the company-wide KPI system, including data validation, dashboards, reporting, and performance reviews • Analyze performance trends, risks, and gaps for executive discussion • Lead high-priority cross-functional initiatives • Identify risks and conflicts requiring executive attention and present clear options • Create accountability across teams while preserving department leaders’ ownership • Report directly to the CEO and participate in the senior leadership team

🎯 Requirements

• 10+ years of experience in strategic operations, finance, business operations, consulting, healthcare operations, or a related analytical leadership role • Exceptional quantitative and financial skills, including advanced spreadsheet modeling, forecasting, budgeting, and scenario analysis • Ability to move fluently between strategic thinking and detailed execution, including personally building and maintaining models • Highly organized and persistent, with exceptional attention to detail and a track record of creating structure in evolving environments • Strong written and verbal communication, with the ability to make a complex financial picture clear to clinicians, operators, and a Board • Commitment to balancing financial sustainability with clinical quality, patient safety, and access to care • Preferred: Experience in healthcare services, value-based care, Medicaid, revenue cycle, workforce planning, or multi-site clinical operations • Preferred: Experience in a high-growth or early-stage healthcare company, ideally through a Series A to Series B transition • Preferred: Experience partnering directly with a CEO or founder • E-Verify employment eligibility verification required for individuals hired to work in the United States

🏖️ Benefits

• Performance bonus eligible • Medical Insurance • Dental Insurance • Vision Insurance • 401(k) matching • Paid Time Off • In-person event attendance required 2+ times per year