Director, Clinical Product

Job not on LinkedIn

🕒 October 9

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

👻 Ghost score 2%

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Healthcare • Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Partner with the VP of Clinical R&D on the conception and development of clinical products • Translate clinical and operational needs into product features and technical requirements • Provide clinical best-practice, care-team, and operational feedback to product and technology partners • Coordinate cross-functional workflows, timelines, dependencies, and stakeholders from concept through development and launch • Identify and address workflow, operational, and implementation considerations • Translate clinical programming frameworks into actionable care delivery workflows • Lead clinical and operational execution of product features from release through implementation and adoption • Develop and deliver training and supporting materials for clinical teams • Coordinate post-release support and resolve implementation, training, and workflow challenges • Monitor product adoption, effectiveness, and team feedback • Establish feedback loops among care teams, Clinical, Product, and Engineering • Identify improvements to product functionality, clinical workflows, and user experience • Provide clinical expertise for prompts, AI training tools, and AI-enabled clinical workflows • Support testing and validation of AI-enabled products and workflows for clinical integrity, usability, and patient safety • Monitor AI-enabled tools and recommend improvements • Maintain a small caseload of 1–3 patients or provide clinical consultation on high-acuity patients

🎯 Requirements

• 10+ years of experience in behavioral health, healthcare operations, healthcare technology, clinical program development, or a related field; relevant years of master’s-level education may count toward this requirement • 8+ years of experience building and improving clinical and care operations, partnering directly with product and technology teams, working in digital mental health, or in a closely related environment • Experience translating clinical workflows into product requirements, system designs, or technology solutions • Experience leading cross-functional projects and driving change management initiatives • Exceptional communication skills with the ability to translate between clinical, operational, and technical stakeholders • Strong problem-solving skills and startup adaptability • Must be 18 years or older • Preferred: License in clinical mental health (LPC/LMHC, PhD, PsyD, LCSW, LMFT, or equivalent) • Willingness to obtain licensure in all 50 states • Preferred: Experience working in a startup environment during a period of rapid growth and scale • Preferred: Experience with AI-enabled healthcare products, including AI training, evaluation, implementation, or workflow integration • Preferred: Familiarity with Agile product development

🏖️ Benefits

• 401(k) • Paid time off • Home office stipend • Health insurance • Vision insurance • Dental insurance • In-person event attendance 2+ times per year

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