Solutions Engineer

🕒 5 days ago

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FMX

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

🏨 Hospitality

Manufacturing • Healthcare • Hospitality

FMX is a leading provider of facilities and maintenance management solutions, designed to streamline processes, increase asset productivity, and deliver actionable insights for optimal operational efficiency. FMX caters to a wide range of industries including K-12 education, higher education, municipal government, manufacturing, restaurants, property management, healthcare, and religious organizations. Their comprehensive software features modules for facilities management, maintenance management, work order management, preventive maintenance, equipment maintenance, and inventory management. With a focus on ease-of-use and customer support, FMX helps organizations of all sizes optimize their maintenance operations and reduce costs, making it a reliable choice for facility management needs across various sectors.

📋 Description

• Provide technical support to Account Executives and Account Managers throughout the FMX sales process • Identify innovative solutions and spot product opportunities during the sales cycle • Serve as a liaison between the product team and other company departments • Prepare and deliver technical product and service presentations • Support technical demos involving unique workflows, third-party integrations, and new challenges • Partner with sales executives on presentations for enterprise deals • Participate in onsite demonstrations for enterprise accounts, with 10–20% travel • Demonstrate innovative technology during the sales process to identify additional problems • Attend and contribute to weekly and quarterly sales and customer success meetings • Build trusted prospect relationships and understand business requirements driving product changes • Attend development standups and quarterly strategy sessions • Collect and document competitive intelligence • Communicate client and prospect needs to the product team for future enhancements • Organize prospect themes and trends and communicate them to executives and the product team

🎯 Requirements

• At least 3 years of experience as a Solutions Engineer or in a similar professional role • Knowledge of or direct experience in software development • Practical experience with building or industrial automation systems • Proven ability to integrate various software packages effectively • Desire and ability to learn new technologies and apply them to real-world business challenges • High coachability and rapid adaptability • Exceptional attention to detail • Strong task management and organizational abilities • Outstanding written, verbal, and presentation communication skills • Ability to quickly establish relationships, especially over the phone • Effective problem-solving skills for prospect and customer issues • Ability to actively listen, identify core needs, and align solutions with FMX • Alignment with FMX core values: Teamwork, Excellence, and Integrity • Successful candidates must complete a background check before onboarding

🏖️ Benefits

• Significant influence over product direction and company future • 100% company-paid health, dental, and vision insurance • Remote-first work arrangement • Annual all-company event • Free snacks, beverages, and office kegerator when in the office • Company-sponsored laptop and headset • Up to $500 home office stipend for equipment, furniture, and accessories • $60/month toward home internet connection • Generous PTO and UTO (unplanned time off) policies • Flexible schedule • Collaborative culture and close-knit team • Base salary • Company Performance Bonus eligibility • 401(k) • Short- and long-term disability insurance • Life insurance