Solutions Engineer

🕒 5 days ago

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Infisical

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Seed Round on 2023-07

Cybersecurity • SaaS • Enterprise

Infisical is an open-source secrets management platform that enables teams to securely manage application secrets, certificates, SSH keys, and configurations across their infrastructure. It provides dynamic secrets generation, private key infrastructure management, and a comprehensive key management system, all designed to enhance security and reduce risks associated with credential leaks. Infisical integrates seamlessly with various cloud providers and DevOps tools, ensuring a reliable and compliant solution for protecting sensitive data within applications and services.

📋 Description

• Run proofs-of-concept with leads and guide customers through onboarding. • Recommend best practices for specific architectures and use cases. • Ensure new customers are activated, satisfied, and have their questions answered. • Act as a trusted technical advisor to customers and business leaders. • Partner with account executives on demo and discovery calls. • Speak with customers daily to identify workflow friction and product improvement opportunities. • Understand customer needs and provide feedback for the product roadmap. • Guide the user experience and developer experience roadmap. • Host webinars and knowledge-sharing sessions for customer stakeholders. • Improve documentation and public-facing materials based on customer feedback. • Work closely with the CEO, sales, and engineering teams to support customer adoption and product usage.

🎯 Requirements

• Prior experience in development, systems engineering, or DevOps. • Strong written and verbal communication skills, with the ability to clearly articulate technical concepts. • High-energy, high-ownership mindset and willingness to operate in ambiguity. • Currently based in the Central or East Coast time zone in the United States. • Familiarity with secret management tools or developer security platforms is a plus. • Solid understanding of developer workflows and/or DevSecOps infrastructure is a plus. • Prior experience in a startup or fast-scaling environment is a plus. • Involvement in developer communities or public speaking is a plus. • Experience in a customer-facing technical role, such as Solutions Engineer, Sales Engineer, or DevRel, is a plus. • Experience supporting enterprise accounts and working with technical stakeholders is a plus. • Open source contributions are a plus.

🏖️ Benefits

• Equity options • Lunch stipend • Work setup budget • Remote work arrangement • Company off-sites, conferences, and team gatherings