Solutions Engineering Manager

🕒 May 14

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $130k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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FMX

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

📚 Education

SaaS • Enterprise • Education

FMX is a leading provider of facilities and maintenance management solutions, designed to streamline processes, increase asset productivity, and deliver actionable insights for optimal operational efficiency. FMX caters to a wide range of industries including K-12 education, higher education, municipal government, manufacturing, restaurants, property management, healthcare, and religious organizations. Their comprehensive software features modules for facilities management, maintenance management, work order management, preventive maintenance, equipment maintenance, and inventory management. With a focus on ease-of-use and customer support, FMX helps organizations of all sizes optimize their maintenance operations and reduce costs, making it a reliable choice for facility management needs across various sectors.

📋 Description

• Hire, coach, and develop a high-performing team of Solution Engineers • Build both technical depth and consultative selling skills within the team • Foster a culture of curiosity, accountability, and continuous improvement • Establish clear performance expectations and career development paths • Partner with Sales to qualify opportunities and improve deal quality • Identify and communicate product-market fit gaps to the Product team, including timelines for future functionality or confirmation that gaps will not be addressed. • Support successful client transitions from pre-sales to implementation by establishing clear expectations, scope, and handoff processes when product-market fit is confirmed, and clients select FMX. • Ensure delivery of high-quality, tailored product demonstrations that clearly articulate value and differentiation • Validate that proposed solutions align with customer requirements, constraints, and desired outcomes. Identify risks, gaps, or misalignments early in the sales cycle • Oversee technical discovery, solution design, and validation to align with customer needs and use cases • Establish best practices for demos, proofs-of-concept, and technical presentations • Partner with RevOps and/or finance to determine the most effective use of solution engineering resources based on their impact on win rates, average deal size, deal velocity, and SaaS Magic Number (ARR for the quarter divided by sales and marketing spend for the previous quarter) • Reallocate resources and propose changes to the team, their focus, and processes to deliver improvements in win rates, average deal size, deal velocity, and SaaS Magic Number, where an SE resource(s) was utilized to the CRO via business cases • Develop and refine playbooks for discovery, demos, and solution design • Implement tools and processes to improve efficiency and consistency across the team • Drive the use of reusable assets, demo environments, and solution templates • Determine whether specific segments and bands require SE resources or whether AEs can deliver the demo using live software or demoware

🎯 Requirements

• 5–8+ years in Solutions Engineering, Sales Engineering, or similar pre-sales technical roles within a SaaS environment • 3–5+ years of people management experience leading technical or pre-sales teams • Strong experience supporting complex, multi-product sales cycles across multiple customer segments • Proven ability to partner effectively with Sales, Product, and post-sales teams • Excellent communication skills with the ability to translate technical concepts into business value • Strong understanding of SaaS architectures, integrations, and enterprise workflows • Experience with CMMS/CAFM platforms or facilities-related solutions is a plus • Familiarity with modern demo tools, data environments, and solution design methodologies • Ability to quickly learn and evangelize new technologies and product capabilities • Willingness to travel (~20–40%) for customer engagements, team collaboration, and industry events • A match with our values: Teamwork, Excellence and Integrity

🏖️ Benefits

• 100% company-paid health, dental and vision insurance. • At FMX we are remote first, but you’re welcome to use our office as you need. • We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. • Generous PTO and UTO (unplanned time off) policies. • We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. • We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.