Registered Nurse – Virtual Care

🔥 20 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

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FONEMED

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

☁️ SaaS

Healthcare • SaaS

FONEMED is a healthcare company that provides virtual health services, including nurse triage and telehealth solutions, to enhance access to quality healthcare. Founded in 1996, the company operates from its headquarters in St. John’s, Newfoundland and Labrador, and Ventura, California, employing around 300 people. FONEMED's offerings include a cloud-based health management platform that integrates nurse practitioner services and clinical content guidelines, enabling healthcare providers to deliver customized solutions for patient engagement and operational efficiency. The company is URAC accredited, SOC2 certified, and HIPAA compliant, serving over 2,500 client groups and more than 25 million individuals.

📋 Description

• Provide telephone triage and advice to callers to assist them in making timely medical decisions • Provide mental health support, including suicide, addictions, and crisis intervention care • Exercise clinical judgment and use Schmitt-Thompson protocols to determine the appropriate disposition and level of care • Promptly complete confidential medical records according to company documentation standards • Provide clear and concise information and direction during patient encounters • Service Fonemed’s Canadian operations via Newfoundland and Labrador’s 811 HealthLine and Mental Health Crisis Line • Work within a 24/7/365 shift schedule covering days, evenings, overnights, split shifts, weekends, and holidays

🎯 Requirements

• Graduation from a recognized School of Nursing • Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc. • Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset • Active licensure with the CRNNL or willingness to obtain licensure through CRNNL • Familiarity with Windows-based computer systems • Comfortable using technology, including telephone systems, software programs, and computer programs • Availability for shift work including days, evenings, nights, weekends, split shifts, and holidays • Weekend rotation of every second weekend • Private room with a closed door for work • Own computer system, headset, 2nd monitor, keyboard and mouse, USB headset, webcam, and high-speed internet connection • Internet connection cannot be shared with another household or another family in the same building • Legally eligible to work in Canada • Bilingual English/French is asked in the application form • Active home-province licensure with no restrictions or disciplinary actions on file is asked in the application form

🏖️ Benefits

• Health benefits • Retirement saving options • Paid leave program • Work-from-home opportunity • Collaborative company culture • Welcoming team • Competitive compensation package