Sales Account Manager

November 7

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American Forest Foundation

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Charity • Environment • Agriculture

American Forest Foundation is a conservation organization dedicated to empowering family forest owners to improve forest health and address climate change. Through partnerships, advocacy, and support tools, they aim to increase carbon storage and support rural communities. Their mission involves delivering conservation impact by unlocking the potential of America's family forests, tackling climate challenges, and supporting sustainable forestry practices. The organization also engages in philanthropy and is pioneering initiatives like the U. S. nature-based carbon credit auction to foster transparency and efficiency in carbon credit markets.

51 - 200 employees

Founded 1941

🤲 Charity

🌾 Agriculture

💰 Grant on 2022-09

📋 Description

• Guide landowners through a customer journey, meeting monthly targets of signed contracts. • Deliver a superior customer service experience to a portfolio of landowners, which involves ensuring woodland data is received and accurate; presenting offers and providing guidance on FFCP contract and practice terms; compiling required material for contracts; negotiating contract requests and project areas as needed; and responding to ongoing questions and concerns in a timely manner. • Track landowner engagement in HubSpot and CRM and submit reports to Senior Account Manager or Procurement Director as needed. • Collaborate with Call Center, Forestry, Enrollment, and Community Manager teams as needed via Slack and participate in scheduled meetings and in-person retreats. • Participate in daily, biweekly, and monthly Agile ceremonies and team meetings to discuss shared learnings and impediments to plan and refine individual and team priorities. • Respond to other landowner and team requests as needed.

🎯 Requirements

• Bachelor’s degree in sales, marketing, or natural resources management from an accredited college or university, business, or related field preferred. • Three to five years of experience. • Demonstrated excellence in customer service and sales. • Experience managing a portfolio of customers or clients, responding to their needs and stewarding their journey towards closing a deal. • Proven ability to follow standardized sales processes and track progress and outcomes accurately in a Customer Relationship Management database. • Prior experience with Scrum as an organizational tool is preferred but not necessary.

🏖️ Benefits

• flexible work environment that respects your life outside of work • comprehensive and competitive benefits package