Search Program Coordinator

Job not on LinkedIn

🕒 Yesterday

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Forge Performance Group

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

Recruitment

Forge Performance Group is a team of highly skilled HR professionals dedicated to meeting unique hiring needs, culture, and goals. Established with the understanding that every business culture is distinct, they focus on matching engaged workers with employers to facilitate success and growth. They specialize in recruitment, diversity, human resources, organizational culture, and HR strategy, becoming an integral part of their clients' growth strategies through close collaboration.

📋 Description

• Receive, review, and process requests from police agencies requiring search program support • Enter, verify, and maintain case information across approved databases, systems, and communication channels • Coordinate activation, distribution, updating, and closure of search alerts • Ensure case information is accurate and consistent across internal and public-facing channels • Monitor active cases and implement updates promptly • Escalate emerging issues, risks, and urgent matters to appropriate leadership • Monitor incoming tips, sightings, public messages, and case-related information • Review, document, and forward tips to the appropriate police agency • Monitor social media messages, comments, mentions, tags, police information feeds, and media-monitoring tools • Track active-case developments and communicate relevant changes • Prepare search alert reports and post-activation summaries • Track alert reach and engagement across communication channels • Maintain records of alerts, tips, updates, case closures, and actions taken • Support reporting, quality assurance, and internal follow-up • Identify recurring issues, information gaps, and process-improvement opportunities • Assist with community awareness, public education, outreach, volunteer engagement, and other program activities

🎯 Requirements

• Proficiency with Microsoft 365 applications • Ability to learn web-based databases, case management systems, alerting platforms, and content management tools • Strong written communication, proofreading, documentation, and information-verification skills • Excellent attention to detail and ability to manage multiple digital channels simultaneously • Ability to distinguish verified details from unconfirmed content • Working knowledge of confidentiality, privacy, records management, and responsible public communication practices • Strong organizational and prioritization skills in time-sensitive situations • Sound judgment, accountability, and ability to follow procedures and recognize when escalation is required • Professional communication skills with colleagues, external partners, police representatives, and the public • Compassionate, respectful, and trauma-aware approach when handling sensitive information involving children and families • Dependable, responsive, and comfortable working independently in a remote environment • Must be reachable and able to respond throughout assigned coverage periods, including scheduled evening or weekend coverage • Legally eligible to work in Canada

🏖️ Benefits

• Fully remote work arrangement • Flexibility for occasional evening and weekend coverage • Meaningful work supporting a search and response program focused on missing children