Account Manager

Job not on LinkedIn

November 10

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Foster + Partners

WebsiteLinkedInAll Job Openings

B2B • Real Estate

Foster + Partners is a global architecture and design firm that delivers architecture, masterplanning, urban design and integrated engineering for commercial, cultural, residential and transport projects. The practice focuses on high-quality, sustainably minded design and technical innovation, delivering large-scale buildings and city-scale plans for private developers, institutions and public-sector clients worldwide.

1001 - 5000 employees

Founded 1967

🤝 B2B

🏠 Real Estate

📋 Description

• Serve as the day-to-day client contact for assigned accounts, fostering trust and partnership through clear communication and strategic understanding. • Collaborate closely with internal teams to translate client goals into actionable briefs, timelines, and deliverables. • Participate in internal planning sessions to align scope, resourcing, and deadlines with client expectations. • Ensure reports and performance updates are accurate, insightful, and sent to clients ahead of meetings for review. • Lead bi-monthly client meetings and short off-week check-ins to keep relationships strong and information flowing. • Identify patterns in client feedback or campaign performance to inform future recommendations and process improvements. • Maintain strong awareness of client scope and proactively manage requests that may require add-ons or adjustments. • Work with the Project Manager to keep deliverables aligned with timelines, ensuring no bottlenecks between teams. • Contribute to system improvements — reporting templates, workflow optimizations, and client experience enhancements.

🎯 Requirements

• 4–6 years of experience in account or client success management within a marketing, creative, or agency environment. • Strong communicator with excellent relationship-building and collaboration skills. • Deep understanding of integrated marketing — from paid and lifecycle to creative and analytics. • Exceptional organizational skills; able to manage multiple clients and moving parts simultaneously. • Comfortable in fast-paced, remote, growing environments with evolving processes.