Senior Director, Cloud Operations

🕒 October 8

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Foundant Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

💊 Pharmaceuticals

Non-profit • Pharmaceuticals

Foundant Technologies is a company dedicated to maximizing the impact of the philanthropic community through specialized software solutions. Their offerings include grant management software tailored for nonprofits, foundations, and community foundations. Foundant focuses on providing user-aligned cloud technology and exceptional service to help funders and grantseekers streamline their operations and dedicate more time to their missions.

📋 Description

• Own end-to-end cloud operations across Foundant's SaaS product portfolio • Ensure availability, performance, and reliability of production systems • Lead availability incident management, including triage, resolution, and root cause analysis • Present incident readouts and RCAs to internal and external stakeholders • Oversee configuration and change management across automated CI/CD and manually managed environments • Manage infrastructure hosting costs across US, Canada, EU, Australia, and UK regions • Build and lead a team of system administrators and SREs • Coach team members toward technical excellence and accountability for operational outcomes • Partner with Development, Technical Security, and Support teams on operational readiness, incident response, and handoffs • Establish and continuously improve monitoring, alerting, and performance management practices • Translate Foundant's North Star into a cloud operations strategy across five products • Set and improve availability and performance standards using data and monitoring • Make timely decisions during live availability incidents • Communicate incident root causes and operational changes clearly • Develop staff through feedback, technical coaching, and ownership opportunities • Perform other duties as assigned

🎯 Requirements

• 10+ years of progressive experience in cloud operations or infrastructure leadership • 5+ years in a director-level role • Deep, hands-on expertise operating and troubleshooting multi-cloud environments, including AWS and Azure • Experience managing availability and performance for SaaS products deployed across multiple geographic regions • Working knowledge of regional data residency and compliance considerations across the US, Canada, EU, UK, and Australia • Experience leading availability incident management and root cause analysis for production environments • Experience overseeing configuration and change management across infrastructure-as-code/CI-CD and traditional manually managed release environments • Experience managing cloud infrastructure hosting costs at scale, including forecasting and cost optimization • Experience building, managing, and developing teams of system administrators and/or Site Reliability Engineers • Bachelor's degree in Computer Science, Information Systems, or a related field preferred • Must be legally eligible to work in the United States

🏖️ Benefits

• Competitive salary • Benefits • Tuition reimbursements • Lifestyle reimbursements • Bespoke mindfulness initiatives • Bespoke fitness initiatives • Flexible PTO policy • Professional and personal development opportunities • Cross-team collaboration and exposure to diverse ideas, expertise, and projects • Internal mobility and career growth opportunities • Autonomy and responsibility • Employee recognition • Accommodations throughout the interview and employment process