Order Operations Specialist

🕒 October 8

🏈 Alabama, Arizona, +13 more states – Remote

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💵 $45k - $55k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Fourlane

Fourlane

51 - 200 employees

Founded 2009

🤝 B2B

💼 Consulting

💸 Finance

B2B • Consulting • Finance

Fourlane is a QuickBooks and ERP consulting firm that helps small and midmarket businesses implement, optimize, migrate, and support accounting and ERP systems. Fourlane is an Intuit QuickBooks Solution Provider and offers services around QuickBooks (Online, Desktop, Enterprise), Intuit Enterprise Suite, NetSuite, and Acumatica. Their services include consulting, data migration, implementation, support plans, bookkeeping, fractional CFO services, payroll and POS integrations, custom programming and integrations, training, and hosting—focused on helping businesses scale financial systems and resolve accounting system challenges.

📋 Description

• Execute end-to-end processing of all customer orders across internal systems • Ensure required fields, product selections, pricing structures, and service configurations are complete and accurate • Validate pricing, discounts, promotions, and bundled services against approved company standards • Ensure orders are properly structured for invoicing, including subscription setup, billing cadence, payment terms, and tax applicability • Identify and resolve discrepancies before orders are handed off to Finance • Maintain accurate data across CRM, ordering platforms, and billing systems • Coordinate with Sales, Marketing, Finance, and Customer Success • Communicate order status and clarify discrepancies across teams • Identify order-related issues and discrepancies, resolving straightforward issues and escalating complex cases with documentation • Maintain order accuracy, timely execution, data integrity, reduced billing errors, and SLA adherence

🎯 Requirements

• Must reside in Austin, Texas, or Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, North Carolina, Nevada, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia, or Wisconsin • 1–3 years in order processing, operations, or administrative support roles • Exceptional attention to detail • Strong organizational and time management skills • Ability to manage multiple priorities simultaneously • Clear and professional communication skills • Accountability and ownership mindset • Experience with Salesforce CRM or comparable CRM • Experience with WooCommerce or equivalent ordering system • Knowledge of subscription billing platforms • Experience with Avalara or comparable tax tools • Proficiency with Office 365

🏖️ Benefits

• Quarterly bonus opportunities • Fully remote work arrangement

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