Technical Account Manager

🕒 2 days ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍🔧 Technical Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Frame Security

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🔒 Cybersecurity

☁️ SaaS

🔥 Funding within the last year

💰 $50M Venture Round on 2026-05

Cybersecurity • SaaS

Frame Security is a cybersecurity company that provides an AI-driven security awareness platform for organizations. It offers hyper-realistic phishing and deepfake simulations, an AI Content Studio for personalized security/compliance training, phishing triage to automate suspicious-email handling, human risk scoring and reduction, integrations with enterprise systems, and board-ready reporting and analytics. The product is delivered as a platform aimed at reducing human risk and improving organizational security posture.

📋 Description

• Troubleshoot live issues, lead technical workshops, and break down technical roadblocks. • Design, configure, and support customer Proof of Value environments. • Navigate deployment requirements involving identity, SSO, email infrastructure, and allowlisting. • Partner with Sales on technical evaluations and Proof of Value engagements. • Partner with Customer Success to maximize enterprise customer value. • Collaborate with Sales, Customer Success, Product, and Engineering from demo through renewal. • Convert recurring customer challenges into reusable documentation, playbooks, and product and engineering insights.

🎯 Requirements

• 2–5 years in a customer-facing technical role (Sales/Solutions Engineer, TAM, Customer Success Engineer, or similar). • Hands-on experience with enterprise IT environments, including identity management, SSO/SAML, Okta, Entra ID, and domain/email infrastructure. • High comfort with ambiguity, quick learning, and troubleshooting live in front of customers. • Strong bias for action, collaborative spirit, and calm, solutions-oriented presence. • Experience in SaaS is a bonus. • Cybersecurity background is not required.

🏖️ Benefits

• Medical, dental and vision insurance. • Monthly connectivity reimbursement. • Unlimited paid time off. • 401(K) Retirement Savings Plan. • Free daily on site lunch. • On site covered parking. • Meaningful equity.

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