
10,000+ employees
Founded 1934
🏭 Manufacturing
🏥 Healthcare
Manufacturing • Healthcare • Electronics
FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.
🕒 2 days ago
🇺🇸 United States – Remote
💵 $93.4k - $108k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
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10,000+ employees
Founded 1934
🏭 Manufacturing
🏥 Healthcare
Manufacturing • Healthcare • Electronics
FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.
• Serve as project lead consultant for customers and company personnel • Coordinate training events with HCUS and customer-site contacts • Provide feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management on equipment issues and customer concerns • Assess customer comprehension and facilitate effective onsite training and product operation • Provide ongoing support for application-related and image-quality concerns at product and system levels • Work with interpreting physicians, clinicians, and professional staff to ensure efficient operation of Fujifilm products • Create, provide, and maintain customer-training documentation • Deliver additional paid training and consultation • Support customer acceptance of FUJIFILM Medical Systems solutions • Provide remote and onsite customer training according to travel and customer needs • Provide clinical expertise, workflow analysis, CV report configuration, and end-to-end testing for upgrades and new implementations • Identify process changes that improve efficiency and customer satisfaction • Ensure compliance with the company quality management system and regulatory requirements • Maintain communications and working relationships across HCUS departments • Participate in developing products, services, and sales and marketing strategies • Participate in internal and external committees and strategic planning teams • Support Senior and Lead Clinical Consultants with project duties • Provide telephone and remote clinical support through the ON-Call Technical Assistance Center • Participate in clinical validation testing for software releases • Mentor Clinical Consultant MI-I and II • Take corrective action where appropriate • Perform other duties assigned by management
• 5–10 years of progressive experience in medical technology, computer science, PACS Administration, or the healthcare industry • 2 years’ experience with FUJIFILM Medical Systems products, including SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound, and Digital Mammography • Associate’s degree in computer science, engineering, or a relevant field required • Registered in one or more specified clinical disciplines, including RDCS, RVT, Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist • Experience in Cardiology or Radiology preferred • Medical imaging background • Healthcare, software application, or IT industry background • Professional presence • Ability to prioritize and manage multiple functions • Excellence in written and verbal communication • Ability to collaborate with end-users and clinical supervisors • Demonstrated end-user computer skills • Competence with Microsoft Word, Excel, and PowerPoint • Strong technical support and troubleshooting skills • Ability to translate workflow requirements into product features • Ability to work in a fast-paced environment • Proficient diagnostic and problem-solving skills • Proficient communication, organizational, and time-management skills • Ability to work independently • Ability to comply with U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and applicable laws, regulations, and standards • Ability to comply with vendor credentialing requirements • Ability to complete company training and expense requirements in a timely manner • Ability to maintain product knowledge, including SWAT • Ability to sit, stand, talk, hear, walk long distances, use stairs, and lift up to ten pounds • Ability to withstand air-pressure changes due to travel • Frequent travel, up to 75%, may be required
• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • Paid Time Off • Flexible environment • Remote work arrangement • Professional Services revenue contribution opportunities through additional paid training and consultation
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