Integrated Delivery Program Manager

🕒 4 days ago

🤠 Texas – Remote

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💵 $86k - $124k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Lead programs delivering and supporting complex product solution implementations • Serve as focal point for delivery across teams for specific clients • Map solution scope and required-by dates with the Implementation Practice team • Lead delivery teams in building integrated plans and mapping dependencies • Track solution gaps and drive ownership and resolution plans • Report daily and weekly status to leadership and escalate blockers • Drive working sessions to remove obstacles • Identify process improvement opportunities • Coordinate cross-functional teams to implement lessons learned and product improvements • Troubleshoot and provide resolutions during deployments and operational rollouts • Drive continuous improvement in support processes • Support pre-sales analysis of deals and cost estimation across delivery areas • Serve as primary coordination point between business stakeholders and delivery teams throughout the implementation lifecycle

🎯 Requirements

• 9+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy) • 5+ years of experience in Program Management of large software implementations • Strong communication skills with the ability to work across multiple VPs/delivery areas • Background in product lifecycle management and technical support • Strong project management skills (planning, execution, stakeholder management) • Ability to interpret technical concepts and understanding of solution architecture • Experience in product support and Medicaid and Pharmacy operations • Familiarity with regulatory CMS requirements • Video cameras must be used during all interviews and during the initial week of orientation • Must be based within the United States

🏖️ Benefits

• Work flexibility • Learning and career development • Technical credentials and certifications • Generous, flexible vacation policy • Educational assistance • Comprehensive leadership and technical development academies • 0–10% travel opportunities • 401(k) employer match • Comprehensive health benefits

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