Senior Business Analyst – CTLS Business Lead

🕒 October 13

🇺🇸 United States – Remote

💵 $69.4k - $99.2k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Serve as the functional lead supporting Wisconsin's Children's Long-Term Support (CLTS) program • Act as the primary business analysis point of contact for assigned initiatives • Lead operational initiatives, maintenance activities, enhancements, change requests, and project-related work from initiation through implementation and closure • Coordinate business analysis activities across stakeholders, project managers, developers, testers, operations teams, and client representatives • Bridge business and technical teams to define, document, communicate, and validate requirements and solution outcomes • Facilitate requirements elicitation sessions, business process reviews, solution discussions, stakeholder meetings, and client-facing presentations • Own and manage a portfolio of operational work, maintenance activities, and projects • Track status, progress work through established lifecycles, resolve blockers, and communicate risks and dependencies • Analyze and improve business processes for operational efficiency, regulatory compliance, and client objectives • Support testing, validate outcomes, and obtain stakeholder approvals • Provide guidance, mentoring, workload coordination, and leadership to staff supporting CLTS initiatives • Contribute to process improvements, operational standards, training materials, knowledge management, onboarding, and continuous improvement • Use analytical tools, reporting solutions, and data analysis techniques to support decisions and evaluate solution impacts • Coordinate priorities, resolve issues, and drive outcomes across business and technical teams • Work closely with Wisconsin DHS, business SMEs, developers, testers, project managers, and operational leaders

🎯 Requirements

• 8+ years of experience as a Business Analyst, Business Lead, Functional Lead, Product Owner, or similar role supporting complex technology initiatives • 5+ years of experience in Medicaid, healthcare, government programs, or other highly regulated environments • Experience managing work throughout the full project lifecycle, including requirements gathering, enhancements, maintenance, defect resolution, testing, implementation, configuration, change management, and production support • Experience creating, reviewing, and validating business requirements, business process documentation, test scenarios, solution deliverables, and project communications • Experience using Excel, SQL, reporting tools, and data analysis techniques • Ability to independently manage multiple competing priorities • Ability to drive work forward, remove blockers, follow through on commitments, and maintain accountability with minimal management oversight • Experience facilitating meetings and coordinating activities across stakeholders, technical teams, project leadership, clients, and vendors • Exceptional written and verbal communication skills • Demonstrated leadership skills, sound judgment, ability to work independently, mentor others, and drive initiatives to completion • Ability to work from one of the 48 contiguous U.S. states • Ability to work core hours of 7:30 AM–4:30 PM Central Time • Video camera required during interviews and internal and external meetings • Stable internet connection and quiet location required for screenings, interviews, and meetings

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, and reimbursement for travel expenses may be included in compensation

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