Customer Fulfillment Manager

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Own cost classification, billing and collections for assigned customer portfolio • Be responsible for supporting Customer Service Manager (CSM) with outage planning and logistics • Manage project controls for outages within assigned customer base • Be responsible for outage demand placement including parts requests, repair scheduling, and resourcing labor needs • Collect time sheets from vendors and suppliers; calculate and generate invoices for billing • Be responsible for the distribution and collection of Customer Feedback surveys • Update and maintain input in GE’s OneSteam ERP system • Support CSM as needed in customer communication, outage closeout and customer relationship deliverables

🎯 Requirements

• Bachelor’s Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in a financial/billing, customer support, operations or forecasting position) • Minimum of 3 years of experience in a financial/billing, customer support, operations or forecasting role

🏖️ Benefits

• Discretionary annual bonus