Senior Product Manager

🕒 August 4

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AnswersNow

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $11M Series A on 2023-02

Healthcare • Consulting • Healthcare Insurance

AnswersNow is a company dedicated to providing virtual autism support for families everywhere. They offer ABA therapy on an engaging virtual platform, aiming to make support accessible without a waitlist, and they work with all major insurance carriers including Medicaid. The company tailors their evidence-based care to address the specific needs and priorities of each family. Their team includes board-certified behavior analysts (BCBAs) with extensive training, who provide one-on-one expert support through their proprietary digital platform, allowing for therapy sessions to be conducted in a family-friendly environment. AnswersNow's mission is to empower families with flexible, quality care and to make the world more inclusive for individuals with autism.

📋 Description

• Reimagine AnswersNow’s products for clients and therapists (BCBAs) with Design, Engineering, Clinical, and other stakeholders • Develop solutions to product and business pain points • Manage the product backlog, prioritize features, and make trade-offs based on business objectives • Identify and solve high-impact user and business problems • Serve as subject matter expert on clients and the industry • Lead a pod with Design and Engineering and collaborate with clinical leaders and BCBAs • Improve the product iteratively and deliver customer value early • Define product requirements and user stories and translate them with Engineering and Design • Establish measures of progress and remain accountable for outcomes • Communicate product updates and progress to senior leadership, customers, and clinicians • Build expertise in product and client, family, and clinician needs • Conduct qualitative and quantitative concept and usability research • Synthesize and share research findings and insights • Analyze user feedback and platform activity to improve the user experience

🎯 Requirements

• 5+ years of experience in product management or a closely related role • Experience with user-facing products, preferably in a fast-moving environment • Strong process and systems thinking • Comfort working in complex operations environments with many edge cases • Excellent cross-functional communication and stakeholder management skills • Ability to analyze operational data and use metrics to drive decisions • Familiarity with AI-powered automation, LLM-based workflows, or AI-enabled product design • Familiarity with iterations and experimentation • Experience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service industries • Exposure to workflow automation, intake tools, or internal tools design • Legal authorization to work in the United States

🏖️ Benefits

• $165,000 - $193,000 annual salary • Bonus opportunity • Equity • Flexible hours • Async-friendly team culture • Fully remote work • Work from home • Trust, autonomy, and respect