
51 - 200 employees
Founded 2015
💼 Consulting
📣 Marketing
🏥 Healthcare
💰 Series B on 2020-09
Consulting • Marketing • Healthcare
Maple is a Canadian company that provides virtual healthcare solutions, enabling individuals and families to access a wide range of medical services from their smartphones or computers. Through its platform, users can connect with licensed doctors and nurse practitioners in minutes, benefiting from services such as online prescriptions, sick notes, lab work, and access to various specialists without a referral. Maple offers 24/7 access to healthcare, including pediatric care, and aims to transform the traditional healthcare experience by making medical care more accessible and convenient. Trusted by millions of Canadians, Maple emphasizes preventive care and provides resources for mental health, dermatology, endocrinology, and more. With its emphasis on proactive health management and flexible membership options, Maple is positioned at the forefront of virtual healthcare innovation.
🔥 15 hours ago
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51 - 200 employees
Founded 2015
💼 Consulting
📣 Marketing
🏥 Healthcare
💰 Series B on 2020-09
Consulting • Marketing • Healthcare
Maple is a Canadian company that provides virtual healthcare solutions, enabling individuals and families to access a wide range of medical services from their smartphones or computers. Through its platform, users can connect with licensed doctors and nurse practitioners in minutes, benefiting from services such as online prescriptions, sick notes, lab work, and access to various specialists without a referral. Maple offers 24/7 access to healthcare, including pediatric care, and aims to transform the traditional healthcare experience by making medical care more accessible and convenient. Trusted by millions of Canadians, Maple emphasizes preventive care and provides resources for mental health, dermatology, endocrinology, and more. With its emphasis on proactive health management and flexible membership options, Maple is positioned at the forefront of virtual healthcare innovation.
• Clinically review lab results issued through Maple and assign appropriate follow-up recommendations • Identify abnormal or critical results and determine the urgency of follow-up care • Contact patients directly when critical results require immediate emergency care • Escalate complex cases to physicians when appropriate • Support specialist referrals based on clinical directives, including preparing referral documentation and required forms • Assign referrals to appropriate specialist clinics based on patient location, clinical need and specialty • Redirect referrals when clinics are unresponsive or decline referrals • Review specialist consult reports and determine whether patient follow-up is required • Support additional workstreams based on scheduling and operational needs • Work independently and use clinical judgment to support Maple’s labs and referrals operations
• Bachelor of Science in Nursing (BScN) • Current registration and good standing with a Canadian provincial or territorial nursing college • No active malpractice investigations • Professional liability coverage in place • Experience in a patient-facing clinical setting; primary care, medical-surgical or emergency care preferred • Strong clinical judgment and confidence reviewing lab results and specialist documentation • Ability to work independently in a remote, technology-enabled environment • Proficiency using Mac devices and learning new digital tools quickly • Excellent English communication skills, written and verbal • Strong understanding of patient privacy and confidentiality requirements • Successful criminal record check (EPIC) and identity verification; additional employment or education verification may be conducted • French bilingual proficiency is a significant asset, but not required
• Variable hours based on operational demand • Remote work within Canada • Flexible/as-needed scheduling • Potential continuity across clinical operations
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