Account Manager

🕒 September 17

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

👻 Ghost score 13%

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Logo of Qsic

Qsic

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Qsic is a leading AI-driven in-store audio platform that revolutionizes the retail experience for enterprise brands. With a focus on Audio Out of Home (AOOH), Qsic offers end-to-end audio solutions including an AI Audio Platform, music curation, and in-store advertising campaigns. The company designs audio infrastructure tailored for Retail Media Networks, providing sophisticated solutions for retailers and CPG brands. By leveraging zero-touch technology and hyper-targeted advertising, Qsic optimizes audio deployment to enhance customer engagement and drive revenue. Their platform manages and controls audio across retail networks, integrating analytics to deliver strategic messaging based on transactional data. Qsic's technology influences millions of shoppers, ensuring brands see a return on experience through innovative audio solutions.

📋 Description

• Implement and manage advertising campaigns for retailer clients, from setup through delivery • Monitor account health and KPIs, proactively identifying and resolving issues before they affect the partnership • Prepare and deliver clear, insight-driven reporting on campaign and partnership performance • Support senior leadership in keeping the client happy and the partnership prospering • Collaborate cross-functionally with Sales, Product, and Support teams to ensure smooth delivery • Support the retailer partner's day-to-day operational needs with a structured, professional experience

🎯 Requirements

• 1-2 years of experience in account management, customer success, sales support, or a client-facing role • Bachelor's degree in Business, Marketing, Communications, or a related field • Hands-on experience with CRM platforms (Salesforce, HubSpot, or similar) and Monday.com or similar work-management tools • An analytical mind with strict attention to detail • Proficiency in Excel or Google Sheets — comfortable building reports, working with pivot tables, and analysing data sets • Familiarity with retail, e-commerce, or digital media environments is a strong advantage • Exposure to retail media platforms (e.g. Criteo, CitrusAd, Pacvue, Amazon Ads) is a plus • Builds authentic, trust-based client relationships with a consultative, client-first mindset • Proactive communicator who flags issues early and comes with solutions, not just problems • Comfortable with data — able to translate reporting into clear, actionable insights • Highly organized with strong attention to detail • Thrives in a fully remote, collaborative team environment

🏖️ Benefits

• Fully remote work — work from anywhere, with flexible arrangements that respect your life • Comprehensive health, dental, and vision insurance • 401(k) retirement plan • A collaborative, team-oriented culture where your ideas are heard and your growth is invested in • Direct exposure to one of the fastest-growing channels in retail — in-store media • A team that wins together, supports each other, and genuinely enjoys the work

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