Warranty Engineer

🕒 August 18

🇺🇸 United States – Remote

💵 $91.4k - $152.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Serve as primary customer interface for warranty claims • Manage the warranty claim lifecycle for covered equipment, including gas and steam turbines, generators, MSD, HRSG, and plant BOP • Liaise between customers, functions, and business lines to drive claim resolution • Implement the Global Warranty Governance Framework for assigned sites • Conduct investigations to validate the technical and contractual validity of warranty claims • Assess repair-versus-replacement decisions based on technical feasibility, cost, schedule impact, and contractual obligations • Review technical documentation, including design specifications, installation records, operational data, and maintenance logs • Coordinate with Legal, Contract Management, and Global Warranty teams • Plan and execute warranty work and support punch list closure, including parts, resources, and tooling • Support customer-facing planning, execution, and claim-resolution discussions • Establish and monitor warranty cost controls, estimates, budgets, forecasts, cost recovery, and productivity • Coordinate financial reviews and monitor warranty spend against budget • Support root cause analysis and failure mode investigations • Identify recurring defect trends and communicate findings to Engineering and Product teams • Conduct weekly warranty meetings with customers and internal stakeholders • Maintain comprehensive warranty logs for open, closed, and disputed claims • Prepare warranty status reports, dashboards, and metrics • Document warranty records, correspondence, and decisions • Support productivity and process improvement initiatives • Collaborate with Global and Pole Warranty teams to implement best practices and standardize processes • Apply Lean principles to improve workflows and operational discipline • Support training for Warranty Engineers, CPMs, and process stakeholders

🎯 Requirements

• Bachelor's degree in engineering (Mechanical, Electrical, or related field) from an accredited university or college OR a High School Diploma / GED and 10 years of experience in the power generation industry • Excellent written and verbal communication skills in English • Minimum 3 years of experience in the Power Generation Industry, preferably in services, quality, warranty or field operations • Strong technical knowledge of heavy-duty power generation equipment, including gas turbines, steam turbines, generators, BOP systems, and HRSG • Ability to manage costs, forecasts, schedules and resources while cooperating with and influencing customers and internal stakeholders • Customer-focused mindset with ability to manage difficult conversations and maintain professional relationships under pressure • Ability to travel to domestic and international destinations to attend customer sites or GE facilities • Field experience with gas/steam turbines, generators, or other heavy-duty power generation equipment • Familiarity with field service execution, including labor, tooling, and third-party vendor management • Warranty management background and strong commercial acumen • Experience reading and interpreting commercial/technical contracts and warranty provisions • Ability to perform or coordinate root cause analysis and failure mode investigations • Ability to work independently with minimal supervision in a global, matrixed organization • Ability to work under tight deadlines and prioritize under pressure • Use of AI-based tools to enhance productivity • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Competitive compensation • Discretionary annual bonus • Medical, dental, vision, and prescription drug coverage • Health Coach from GE Vernova, a 24/7 nurse-based resource • Employee Assistance Program with 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development • Relocation assistance not provided