GlobalFoundries
10,000+ employees
GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers.
Senior Manager, CRM
🕒 February 11
🏄 California, Texas – Remote
💵 $147k - $248k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
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GlobalFoundries
10,000+ employees
GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers.
📋 Description
• Lead and manage Dynamics 365 projects including planning, execution, and delivery • Develop comprehensive solution architectures for Dynamics 365 implementations • Provide direction and lead the resolution of complex process and technical integration issues related to MS Dynamics Customer Engagement (CRM) • Partner with business stakeholders and business process owner(s) to develop a comprehensive CRM roadmap • Grow, lead and inspire a high-performing CRM team • Balance ongoing stabilization and reduction of technical debt with subsequent major releases of new business-transformational functionality
🎯 Requirements
• BS/MS degree • Overall experience of 15-20 years as delivery manager or Lead Solution Architect role • At least 5-6 full life-cycle MS Dynamics CRM implementations in an MNC • Proficiency in Power Platform tools including Power Automate, PowerApps, Power Pages & Customer Portals • Expertise in Microsoft Dynamics 365 CSE, Project Operations, Portals, Power Platform, Model Driven Apps, and PCF Controls • Strong knowledge of lead, contact, account, opportunity, contract, pipeline management, and forecasting modules • Proficiency in Dynamics 365 plugins, workflows, and business rules • Excellent verbal and written English communication skills
🏖️ Benefits
• Health insurance • Professional development opportunities • Flexible work arrangements
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