Conversational AI Specialist

Job not on LinkedIn

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Giti2c

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎯 Recruiter

Recruitment

Giti//c is presented as an organization with a public website that highlights job opportunities and encourages visitors to join its team. The available text emphasizes recruitment and employer branding — "Job opportunities", "Become a part of a team of the most talented professionals in the industry", and contact prompts — but provides no details about its products, services, or sector focus beyond hiring and a 2025 mention. Based on the provided content, it's primarily identifiable as an employer-facing site with a recruitment/careers focus.

📋 Description

• Train and continuously improve the AI agent's responses through structured content and configuration • Maintain and update Knowledge Base content to keep the AI agent's answers accurate and current • Monitor live chat conversations to identify inaccurate or unclear AI responses and flag or fix them • Update AI configurations when promotions, bonuses, or policies change • Coordinate with the technical vendor to report and track issues • Ensure fixes are tested before going live • Support monitoring after updates to confirm the AI agent is working correctly for users

🎯 Requirements

• Fluent in Portuguese (native or near-native) and English, both written and spoken • Experience with AI chatbot or virtual assistant platforms (e.g., Google Dialogflow, or similar conversational AI tools) is preferred • Strong attention to detail and a structured, analytical mindset for identifying and resolving inconsistencies in AI responses • Comfortable working with basic structured data formats (e.g., reading simple JSON-like data); full training will be provided • Experience using project management or ticketing tools (e.g., Jira, Trello, Asana, or similar) is a plus • Strong written communication skills, with the ability to document issues clearly and coordinate with technical teams • Prior experience in iGaming, customer support, or live chat operations is a plus • Prior experience in content writing, knowledge base management, or FAQ documentation is a plus • Curiosity about AI/chatbot technology and willingness to learn new tools

🏖️ Benefits

• Competitive compensation and regular career development reviews • Flexible working hours and remote working options • Generous vacation and sick leave policy • Financial assistance for professional development • Educational allowances • Monthly allowance for personal activities • Comprehensive health insurance plan, depending on current location • Referral program with financial rewards • Team-building activities and corporate parties • Positive workplace atmosphere and collaborative, supportive culture

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