Senior Director, Global SME Solutions Architecture

🕒 October 7

🇺🇸 United States – Remote

💵 $244.2k - $409.5k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Set the strategy, operating model and global standards for the SME organization • Build the resourcing model from product-level bookings and consumption targets • Act as the field's senior partner to Product Management and Engineering, shaping roadmap, launch readiness and early-access programs • Hire, mentor and develop regional SME Managers and the full global team through them • Own the engagement model with regional SA Senior Directors, Post-Sales SAs and Customer Success • Create and improve processes, metrics and KPIs for technical evaluations, workshops, demos and Proofs of Value • Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy • Drive field readiness for new product launches with Product Marketing and Enablement • Build relationships with key customers at technical sponsor and executive level • Use AI for deal research, demo creation, PoV automation and knowledge sharing • Drive organizational transformation by identifying gaps, building structure and leading change • Measure global product-category attainment, consumption growth, technical-win-to-production time, SME coverage, account-team capability, product feedback impact, hiring, manager development, engagement and retention

🎯 Requirements

• 5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization • Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools • A record of tying technical-team design to bookings and consumption outcomes, with the data to show it • Ability to lead through ambiguity and rapid organizational change • Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight • Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns • Executive presence with technical practitioners, managers and C-level stakeholders • Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services • Self-starting, entrepreneurial approach

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave