Executive Assistant

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Glia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏦 Banking

☁️ SaaS

💰 $45M Series D - Glia on 2022-03

Artificial Intelligence • Banking • SaaS

Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.

📋 Description

• Attend high-profile leadership meetings; capture key decisions, synthesize action items, and drive follow-up to ensure nothing stalls. • Manage complex, high-velocity calendars for the executive team. • Partner with senior leadership to assist in tracking performance metrics, preparing for business reviews and executive meetings, and streamlining communication across the organization. • Design and polish high-stakes presentations and briefing materials for Board meetings, investor relations, and strategic partnerships. • Lead special projects and research assignments that cross-cut departments. • Coordinate complex international travel and execute high-impact events, including executive offsites, board meetings, and departmental sync weeks. • Manage expenses, reimbursements, and administrative duties in collaboration with HR and Finance to ensure seamless office and remote operations.

🎯 Requirements

• 2+ years of experience as an Executive Assistant, ideally supporting C-Suite leaders in a high-growth tech environment. • Ability to understand the "big picture" and anticipate the needs of executive leadership before they arise. • Outstanding writing and verbal skills; ability to communicate with professionalism to external partners and internal stakeholders. • High proficiency in leveraging AI tools to automate administrative workflows, synthesize meeting transcripts, and draft executive communications. • Advanced skills in Google Workspace, especially Sheets, Docs and Slides. • Familiarity with CRM tools (Salesforce) and Project Management software is a plus. • Proven ability to handle highly confidential information with absolute integrity. • A "no task too big or small" mentality with the flexibility to pivot as priorities shift in a fast-paced startup.

🏖️ Benefits

• Glia is an equal-opportunity employer. • Remote work. • Coordination for interviews and updates provided by specific email addresses.