Software Development Engineer III, CRM - Bulk Import

🕒 May 5

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the full lifecycle of CRM Bulk Import: orchestration workers, the external-import read proxy, mapping layers, and the integration seam with downstream HighLevel services • Design and evolve the import pipeline — Pub/Sub topics, Trigger and Import workers, batch hydration, and ID-mapping in Redis — for correctness and throughput • Build and scale stateless proxy services (NestJS) that talk to third-party CRM REST APIs (HubSpot today; Salesforce, Pipedrive, Zoho next) with Bearer-token auth, pagination, batch reads, and rate-limit handling • Tackle distributed systems concerns: idempotent imports, retries, partial-failure resumption, dedup, fair-use across tenants, and backoff against upstream rate limits • Keep the integration layer CRM-agnostic: clean client abstractions, mappers, app-id resolution, and a guard/interceptor seam that stays untouched as new CRMs land • Design the import data contracts — raw vs mapped response modes, camelCase transform rules, exclusion lists — and keep them stable for worker callers • Improve performance and reliability of large imports (millions of records per run) through batching, paging, parallelism, and smart write-side fan-out • Ship end-to-end when needed — including UI changes in Vue (import progress, error reporting, mapping setup) — without blocking on cross-functional handoffs • Instrument the system: traceIds, structured logs, metrics, and SLOs that make import behavior legible across bulk-actions, external-import, and oauth-api • Drive incident response, postmortems, and the engineering hygiene that keeps a high-traffic, third-party-dependent product healthy

🎯 Requirements

• 4+ years building and operating production backend systems at scale • Strong fundamentals in distributed systems, async workers, queue/topic-based architectures, and API design • Hands-on experience with Node.js (NestJS preferred) or Go in production • Track record of owning services end-to-end — design, build, deploy, on-call • Experience integrating with third-party REST APIs: OAuth flows, pagination, rate limits, retries, and error mapping • Comfort working independently in ambiguous problem spaces with high ownership • Solid grasp of scalability, performance, and reliability trade-offs

🏖️ Benefits

• EEO Statement: • The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. • We encourage you to review our Privacy Policy before submitting your application