Lead Solution Engineer

🕒 5 days ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Gong

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Secondary Market on 2022-07

Consulting • Marketing • SaaS

Gong is the leading AI platform for revenue transformation, aimed at boosting win rates, increasing average deal size, and enhancing revenue per representative. Its AI-driven solutions provide unparalleled insights into sales pipelines and customer interactions, enabling teams to achieve precise forecasting and superior deal execution. Gong supports a range of enterprise-level integrations, offering advanced features like Gong AI, Gong Data Engine, and Gong Forecast. The platform is trusted by companies worldwide to enhance their revenue processes and deliver consistent growth across sales, marketing, and customer success operations. With an emphasis on high performance and strategic insights, Gong is a cornerstone for numerous sales teams looking to transform their revenue potential through cutting-edge AI technologies.

📋 Description

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor • Drive net new logo acquisition and upsell/expansion in enterprise accounts • Navigate complex, multi-threaded sales cycles involving C-suite and VP-level stakeholders • Understand and demonstrate all aspects of the Gong platform to different users • Advise prospects and customers on business outcomes, value, and business value quantification • Assist with business assessments, POCs, and pilots • Craft content for specific Gong use cases • Build and deliver outcome-based demos and solution architecture diagrams • Solve complex business and technical requirements and explain them simply • Assist with RFPs and questionnaires • Work cross-functionally to eliminate deal bottlenecks • Support Marketing demand-generation activities such as webinars, conferences, and events • Contribute reusable assets to the Solution Engineering team and company • Share customer feedback with Product Marketing, Product Management, and Engineering to influence product roadmap and GTM strategies • Travel to customers up to 20%

🎯 Requirements

• 8+ years of customer-facing experience in solution engineering/pre-sales or a combination of solution engineering and relevant work experience • Consistent experience closing six-figure deals of $250K+ in multi-stakeholder, multi-threaded sales cycles lasting 9+ months • Experience with sales technology, CRMs, cloud architecture, or telephony/web conference systems • Understanding of security and privacy for SaaS systems • Understanding of sales personas and workflows, including forecasting and prospecting, within a GTM organization • Strong business acumen and strategic consulting ability • Excellent verbal and written communication skills • Strong interpersonal and teamwork skills • Experience with data flows, AI and ML concepts, analytics, APIs, webhooks, or JSON is a plus

🏖️ Benefits

• Medical, dental, and vision plans • Wellbeing Fund flexible wellness stipend • Mental Health benefits with covered therapy and coaching • 401(k) program • Education & learning stipend • Flexible vacation time • Paid parental leave • Company-wide recharge days each quarter • Work from home stipend • Incentive compensation, bonus, and equity may be included in the total compensation package