MOVE Program Specialist

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🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $49k - $61k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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GoodLife Fitness

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1979

🏥 Healthcare

🏨 Hospitality

✈️ Travel

Healthcare • Hospitality • Travel

GoodLife Fitness is a prominent fitness club chain in Canada, dedicated to promoting health and wellness among its members. It offers a wide range of fitness services including personal training, group fitness classes, and extensive health and wellness supports. GoodLife Fitness is also committed to diversity, inclusion, and community engagement, hosting various career opportunities in club services, management, sales, and more. Founded on strong core values since 1979, GoodLife focuses on helping its members achieve a balanced, healthy lifestyle.

📋 Description

• Coordinate and organize all new and ongoing MOVE classes within the participant management platform • Process new participant registrations and manage participant placement into classes • Monitor and manage class waitlists and facilitate participant movement into available program spaces • Maintain the MOVE participant lead database and document interactions, lead status, and follow-up activities • Respond to participant and caregiver inquiries through the MOVE Program inbox • Coordinate participant communications, engagement initiatives, recognition activities, orders, and fulfillment • Lead monthly and quarterly planning activities related to participant recognition and celebrations • Develop and deliver training for Associates on participant experience initiatives, updates, and best practices • Support recruitment, onboarding, training, and relationship management for MOVE Program Youth Ambassadors • Assist with program planning, implementation, monitoring, evaluation, and data collection • Maintain internal program resources, tools, and documentation • Facilitate collection and tracking of key program metrics • Create customized reports and provide accurate, actionable insights • Support administration and optimization of CRM systems and business processes • Analyze data to identify trends, opportunities, and recommendations for program improvement and growth • Support program awareness and marketing initiatives through virtual and in-person events • Assist with promotional activities to increase MOVE awareness and expand program reach • Represent GoodLife Kids Foundation and the MOVE program at community and stakeholder events

🎯 Requirements

• Postsecondary education in a related field • 1-3 years of experience in program coordination, project coordination, or a related role • Experience working with individuals with disabilities • Strong organizational, planning, and problem-solving skills, with the ability to manage multiple priorities effectively • Demonstrated ability to manage time efficiently, work independently, and meet deadlines in a fast-paced environment • Proficiency in Microsoft Office Suite, Zoom, and other digital collaboration tools • Comfortable leveraging technology to streamline processes, enhance collaboration, and support virtual program delivery • Excellent written and verbal communication skills, with the ability to build positive relationships with participants, caregivers, volunteers, and stakeholders • Strong interpersonal and relationship-building skills, with a collaborative approach to achieving team goals • Flexible, adaptable, and proactive, with the ability to respond effectively to changing program needs and priorities • Ability to work both independently and as part of a team while maintaining a high level of accuracy and attention to detail • Reliable high-speed internet connection capable of supporting uninterrupted virtual meetings and video conferencing

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