Manager, Client Success

🕒 July 9

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $102k - $216k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GoodRx

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 $100M Private Equity Round on 2020-09

Consulting • Insurance • Logistics

GoodRx is a company that helps consumers in the United States save money on their prescription medications. They provide a platform that allows users to compare drug prices and find the lowest costs at pharmacies in their area. GoodRx aims to make prescription medications more affordable for individuals by offering discounts and coupons.

📋 Description

• Drive team in effective and timely implementation of all customer (Pharma and Agency client) engagements. • Act as a main point of escalation in all matters relating to client/agency program objectives, concerns, and needs. • Help to guide and develop the professional growth of Account Managers. • Assist in developing and delivering top account Quarterly Business Reviews (QBRs). • Help the team extract insights and recommendations to highlight opportunities for program optimization. • Drive lead generation opportunities in collaboration with team and Sales. • Monitor for consistent usage of the Client Success project management tool.

🎯 Requirements

• 3+ years of professional experience as a team lead within customer success • 8+ years of professional experience in Pharmaceutical client and account management • Strong written/verbal communication and excellent relationship management skills • Ability to apply analytics and data to a value proposition • Proven team player with a positive attitude • Proficient with CRM software like Salesforce and project management platforms like JIRA or TaskRay

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with a company match • ESPP • unlimited vacation • 13 paid holidays • 72 hours of sick leave • mental wellness programs • financial wellness programs • fertility benefits • generous parental leave • pet insurance • supplemental life insurance for you and your dependents • company-paid short-term and long-term disability