Net DevOps Manager

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 Seed Round on 2013-11

SaaS • Telecommunications • Enterprise

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• You will lead your team to build a resilient, flexible, and automated network infrastructure that enables GoTo’s development teams to reach their full potential. • Your day-to-day responsibilities will include overseeing the design, implementation, and maintenance of scalable cloud networking solutions, ensuring high availability and security across all platforms, and promoting automation initiatives to optimize operations. • You will coordinate cross-functional projects, prioritize the team’s workload, and act as the primary escalation point for technical issues. • Maintaining strong relationships with vendors and service providers will be essential, as will mentoring team members, conducting regular performance reviews, and fostering a collaborative, growth-oriented environment. • You will also be responsible for capacity planning, establishing best practices, ensuring strict compliance with security standards and company policies, and managing costs in line with business objectives and industry benchmarks. • Finally, within a platform engineering organization, you will be responsible for deeply understanding your customers and stakeholders—their needs and initiatives—and managing the team roadmap to align with internal and external business outcomes.

🎯 Requirements

• Bachelor’s or Master’s degree in Mathematics, Computer Science, Information Technology, Engineering, or a related field • Minimum of 5 years of experience in development and operations, network engineering, or networking operations, including management responsibilities • Experience managing and mentoring high-performing, geographically distributed teams • Exceptional interpersonal and communication skills, proficiency in English, and a customer-focused mindset • Proven ability to support the personal and professional development of your team by enabling career growth and establishing a culture of continuous improvement • Deep knowledge of at least one major cloud provider (AWS, Azure, GCP, OCI) and experience designing and operating cloud networks • Expertise in infrastructure as code (IaC) using tools like Terraform or equivalent, and in automating CI/CD pipelines (e.g., GitHub Actions, Jenkins) • Broad understanding of modern networking concepts, protocols, and best practices, including network automation, monitoring, and security

🏖️ Benefits

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs • Generous paid time off and vacation, volunteer days, quarterly personal wellness days, and meeting-free days • Tuition and book reimbursement programs to support ongoing education and professional development • Thrive Global wellness program, confidential Employee Assistance Program (EAP), and one-on-one wellness coaching • Employee programs including Employee Resource Groups (ERGs), the “GoTo Gives Back” program, and our charitable donation matching program to expand your social network and impact • Registered Retirement Savings Plan (RRSP) to help you plan for the future • Gym reimbursement programs to support physical well-being • Access to telemedicine services for convenient healthcare • GoTo performance bonus program to celebrate your contributions and engagement • Monthly remote work allowance to cover home office expenses