Staff Product Manager, OpenTelemetry

🕒 August 25

🇺🇸 United States – Remote

💵 $208.6k - $250.3k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Define the vision, strategy, and cross-product roadmap from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud • Create coherent experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment • Identify and eliminate setup failure, abandonment, misconfiguration, and low-quality telemetry • Establish shared experience principles, priorities, and success criteria across product and engineering teams • Use customer research, product data, and market insight to prioritize investments and measure outcomes • Partner with Grafana Cloud solution teams to transition from telemetry ingestion to product activation • Help define product narrative, differentiation, launches, technical content, adoption programs, and campaigns • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams • Represent Grafana Labs and its customers in OpenTelemetry ecosystem discussions • Own the end-to-end OpenTelemetry experience, including onboarding, configuration, authentication, connectivity, troubleshooting, and telemetry-health validation • Use AI tools to synthesize customer research, analyze product signals, prototype experiences, develop positioning content, and test agent-led instrumentation journeys

🎯 Requirements

• 5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain • Experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure • Understanding of deploying and operating software across Kubernetes, virtual machines, and public cloud environments • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear product experiences • History of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes • Excellent written and verbal communication skills • Bonus: experience with the OpenTelemetry or broader open source observability ecosystem • Bonus: experience with automatic instrumentation, eBPF, or runtime-based instrumentation • Bonus: firsthand experience as an SRE, platform engineer, developer, or observability practitioner • Bonus: experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale

🏖️ Benefits

• Restricted Stock Units (RSUs) for every team member • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work • High-trust, low-ego culture • Approachable, transparent leadership