Account Manager

🕒 5 days ago

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Gravie

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🏥 Healthcare

🛡️ Insurance

🤝 B2B

💰 $150M Private Equity Round - Gravie on 2025-05

Healthcare • Insurance • B2B

Gravie is a benefits and health insurance solutions company that helps small and midsize employers, brokers, and employees access and administer more flexible, affordable health benefits. Its flagship offerings include Comfort (a level-funded health plan), Gravie ICHRA (Individual Coverage Health Reimbursement Arrangement administration), Gravie Pay (support for healthcare costs), and Gravie Care; the company focuses on enabling SMBs to offer individualized, lower-cost coverage and simplifying benefits administration.

📋 Description

• Manage ongoing relationships with Gravie clients by staying aware of employer insurance goals, needs and challenges, and ensuring Gravie clients are happy with our services and offerings. • Develop account plans for clients to evaluate business needs and, as needed, make recommendations for changes to Gravie’s benefit solutions. • Ensure proactive outreach to Gravie clients including regularly scheduled meetings and phone calls. • Plan for and present quarterly progress reports on goals to the client and broker. • Meet or exceed employer retention goals. • Educate clients about Gravie’s product and services. • Provide accurate and timely answers to client questions. • Ensure new employer clients have a smooth transition from sales and have a successful new client implementation experience. • Facilitate kick-off meetings to employers’ populations. • Research and resolve client issues and elevated member issues from Gravie’s advisor team. • Effectively use and document client information in our CRM system. • Be knowledgeable of all Gravie offerings and the regulatory and compliance requirements of each offering. • Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.

🎯 Requirements

• Bachelor’s degree or equivalent experience in relationship or account management field • Minimum of 2 years account management experience in the health insurance industry • Life & Health insurance license • Experience working in a dynamic environment and comfort researching and solving problems with minimal guidance • Highly organized and effective time management skills • Clear and effective communicator, including public speaking skills • Ability to work collaboratively across a team and functions • Energetic, positive attitude and self-motivated

🏖️ Benefits

• alternative medicine coverage • flexible PTO • up to 16 weeks paid parental leave • paid holidays • 401k program • transportation perks • education reimbursement • 2 days of paid paw-ternity leave