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Client Success Specialist

Job not on LinkedIn

🕒 September 2

🏄 California, Florida, +7 more states – Remote

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💵 $16 - $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

Where this job comes from

Posted on GreenPath's careers page, not through a job board

First seen by Remote Rocketship September 2

Still open on GreenPath's site. Checked 10 minutes ago.

Logo of GreenPath

GreenPath

1 - 10 employees

Founded 2025

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GreenPath is an environmental consulting firm based in Amman, Jordan, providing sustainability, ESG, and environmental and social management services across the MENA region and international markets. The multidisciplinary team—environmental specialists, climate advisors, and ESG consultants—delivers technical studies, ESHS construction supervision, carbon footprint and climate risk assessments, training, and capacity building to private companies, governmental entities, NGOs, municipalities, and international financial institutions. GreenPath focuses on helping organizations reduce environmental impact, achieve regulatory compliance, and improve operational efficiency through locally grounded solutions aligned with international best practices.

📋 Description

• Provide top-tier phone support to clients enrolled in the Debt Management Program • Take back-to-back calls in a call center environment • Support client accounts and ensure seamless account management • Manage proposals, payments, deposits, and creditor communications • Proactively review client accounts to identify and resolve issues • Maintain accurate records and ensure compliance with state regulations • Collaborate across departments to ensure a seamless client experience • Encourage and motivate clients throughout their financial journey • Complete mandatory full-time training beginning October 5, 2026, typically from 10 AM to 7 PM Eastern Time • Transition to the regular schedule after training, including one late-night shift each week

🎯 Requirements

• 2–3 years of customer service experience (call center preferred) • Associate’s degree preferred; Bachelor’s degree may substitute for experience • Strong sense of professionalism when supporting clients through sensitive financial situations • Strong, empathetic, professional, and clear communication skills • Experience with Windows-based systems and CRM tools • Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules • Private, enclosed room with a door for remote work • Hard-wired internet connection (ethernet required) and standard broadband internet • Security camera in addition to standard computer setup • Home environment must support productivity; remote work is not a replacement for caregiving • 200 Mbps minimum internet for a single-person residence • 400 Mbps minimum internet for residences with 2+ people • Comfortable working in a structured, performance-driven environment • Mandatory availability for full-time training for three weeks • Bilingual English/Spanish is a plus

🏖️ Benefits

• Growth and development opportunities • Supportive, inclusive, and collaborative work environment • Competitive compensation and benefits

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